Technology Specialist

Kruwis Management proudly operates a growing portfolio of restaurant brands, including Jersey Mike’s Subs, Wingstop, and The Smoked Taco, across multiple states. We are committed to building exceptional teams, supporting our restaurants, and creating outstanding experiences for both our employees and guests.

Behind every successful restaurant is reliable technology that helps our teams operate efficiently. We are looking for a hands-on, solutions-oriented Technology Specialist to support our restaurant and corporate technology systems across our growing organization.

This role is ideal for someone who enjoys troubleshooting, working with a variety of technology platforms, traveling to support locations, and making a direct impact on daily operations., As a Technology Specialist, you will serve as a key resource for all technology needs across Kruwis Management. You will provide technical support for restaurant and corporate systems, install and maintain equipment, troubleshoot issues, partner with vendors, and support technology needs for new restaurant openings.

This position requires someone who is dependable, proactive, comfortable working independently, and passionate about helping people solve problems.

What You’ll Do

As a Technology Specialist, you will:

• Provide hands-on IT support for restaurant and corporate technology systems
• Troubleshoot hardware, software, connectivity, and system issues across multiple locations
• Install, configure, and maintain:
• Point-of-sale (POS) systems
• Payment terminals and related hardware
• Security cameras and alarm systems
• Computers, tablets, iPads, printers, and office equipment
• Networking equipment, Wi-Fi systems, and connectivity solutions
• Support Microsoft 365, email accounts, user access, and basic account administration
• Assist with new restaurant openings by installing, testing, and troubleshooting technology systems
• Partner with technology vendors and service providers to resolve issues and improve support
• Maintain accurate technology inventory, documentation, and equipment records
• Provide training and support to restaurant teams on technology systems and best practices
• Identify opportunities to improve system reliability, efficiency, and user experience
• Support technology projects and company initiatives as the organization continues to grow

We’re looking for someone who is:

• A hands-on problem solver who enjoys troubleshooting and finding solutions
• Customer-focused with strong communication skills
• Organized, dependable, and able to manage multiple priorities
• Comfortable working independently while collaborating with restaurant and corporate teams
• Excited by variety and the opportunity to support a growing organization

Ideal candidates will have:

• 2+ years of IT support, help desk, field technician, or related technology experience preferred
• Experience supporting Windows environments, Microsoft 365, and Apple devices
• Basic understanding of networking concepts, including Wi-Fi, routers, switches, and connectivity troubleshooting
• Experience with POS systems, restaurant technology, or retail technology is a plus
• Strong attention to detail and documentation skills

Requirements

• Valid driver’s license and ability to travel regularly between restaurant locations
• Ability to work independently while managing a variety of technology projects
• Ability to lift up to 50 pounds
• Comfortable climbing ladders, using tools, and installing technology equipment
• Availability for occasional overnight travel related to new store openings or projects

Pulled from the full job description Health insurance Paid time off Vision insurance Dental insurance Opportunities for advancement, * Competitive pay

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• Professional development opportunities
• Career growth opportunities within a growing organization
• The opportunity to work with multiple restaurant brands and technology platforms
• A collaborative, team-focused environment

If you’re someone who enjoys technology, solving problems, and helping people succeed, we’d love to have you join the Kruwis Management team.

Pay: $70,000.00 - $75,000.00 per year

At Kruwis Management, you’ll have the opportunity to make a meaningful impact across a growing organization. Your work will directly support restaurant teams, improve operational efficiency, and help our brands deliver exceptional experiences every day.