IT Analyst II: Enterprise Applications

This is an internal job opportunity exclusive to current employees of Wiliamson County Reporting directly to an assigned manager or director, responsible for independently analyzing, defining, and creating technological solutions for multiple and/or critical software applications. Serves as the primary technology owner in a designated technology area. Level II of III in Analysts. * The vacancy related to this posting is in the Enterprise Applications specialized assignment.

EXAMPLES OF WORK PERFORMED

• Performs technical analysis of applicable data to produce products and solutions to resolve technology-related business problems
• Assists with developing alternative workflow solutions by analyzing and testing new or existing procedures
• Develops alternative workflow solutions
• Analyzes and defines business processes associated with system enhancements
• Provides advanced technical consulting and support services as needed
• Works as part of a team to procure and implement major systems or upgrades to existing applications and systems
• Makes technical decisions to best complete tasks and projects
• Attends all meetings and trainings, as required
• Performs special duties as assigned

Specialized Assignment (in addition to the duties above): Enterprise Applications

• Debugs programs as needed
• Designs software programs for new systems
• Develops front and back ends of websites
• Manages and updates scripts for reporting purposes
• Updates and creates user web pages
• Executes custom software requests
• Creates programs to move business objectives forward
• Maintains responsibility for analyzing, coding, testing, and documenting programs

ORGANIZATION RELATIONSHIPS

• Reports directly to - An assigned manager or director
• Direct Reports - No

PHYSICAL DEMANDS

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

ENVIRONMENTAL FACTORS

• Work is primarily indoors in an air-conditioned environment
• Regular travel between work sites as required

IRREGULAR HOURS

• Work outside of the normal office hours (Monday - Friday) may be required
• May be deemed essential personnel in the event of an emergency
• Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

• Vocational/technical diploma or certificate and three (3) years of job-related experience; OR four (4) years of job-related experience
• Working knowledge of specific job-related technology

LICENSES AND CERTIFICATIONS Required

• Technology certification in area of responsibility

Required within thirty (30) days of employment

• Valid driver’s license, * Bachelor’s degree in a related field
• Five (5) years working knowledge in all areas of technology software, hardware, data, methodologies, frameworks, and infrastructure
• Azure/Exchange Assignment: Prior work experience in integration and management of IAM systems, including Active Directory, Azure AD
• Azure/Exchange Assignment: Strong understanding of Microsoft Entra ID and Active Directory, as well as knowledge of security protocols and standards
• Enterprise Applications Assignment: Prior experience in Workday ERP support

Pulled from the full job description Health insurance Retirement plan Dental insurance Flexible spending account Life insurance Employee assistance program Disability insurance, Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: No
• Physical exam: No
• Psychological exam: No
• Additional: N/A

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.