Automation and Workflow Architect

• We design and implement automation tools and workflows to improve efficiency.
• We develop scalable, sustainable solutions across business functions.
• We translate operational challenges into practical technical solutions.
• We support the development and optimisation of internal systems and processes.
• We identify inefficiencies and opportunities for automation.
• We recommend and implement smarter ways of working.
• We support continuous improvement initiatives across teams and services.
• We leverage technology to reduce manual effort and improve consistency.
• We work closely with teams and stakeholders to understand operational requirements.
• We provide technical guidance and support throughout automation projects.
• We communicate ideas, progress, and recommendations clearly and effectively.
• We monitor the effectiveness and reliability of automation solutions.
• We troubleshoot issues and implement improvements where required.
• We support the ongoing evolution of tools, systems, and workflows.

Technologies:

• AI
• Cloud
• Support
• Java
• JavaScript
• Python
• SQL
• API
• Architect
• Looker

• We require 4-6 years of established professional experience in a technology-focused or workflow automation environment.
• We require demonstrable experience in workflow mapping, process logic design, and using data schemas to identify business commonalities.
• We require practical experience building integrated solutions across AI platforms, using prompt engineering for automation and connecting systems via APIs.
• We require proven ability to use data tools to measure, track, and quantitatively present automation performance metrics and ROI.
• We require experience across the full application lifecycle, including design, build, deploy, and maintain.
• We require strong programming experience, such as JavaScript, Python, Java, or similar.
• We require a solid understanding of SQL databases, data modelling, and query optimisation.
• We require strong analytical and problem-solving skills.
• We require confidence working with multiple systems, tools, and technologies in a fast-paced environment.
• Experience within the Google ecosystem, APIs, system integrations, networking, cloud environments, production applications, runtime environments, performance tracking dashboards, or Agile/process improvement frameworks is desirable.

We are SmartPA, a female-founded, people-first business delivering world-class, human-centred, tech-enabled PA and business support to organisations across the globe. We support ambitious SMBs through to global corporations, and our clients include well-known organisations such as Google, Clarion Events, BBC, and Krispy Kreme. We offer a flexible UK-based working setup, with either an Edinburgh hybrid arrangement or a fully remote option, alongside competitive salary, annual performance-based bonuses, 33 days holiday, flexitime, ongoing development and career opportunities, department incentives, and an Employee Assistance Programme. We are an ambitious, supportive team that values mindset, professionalism, collaboration, and continuous growth, and we welcome candidates who want to make a meaningful operational impact.