Desktop Support Technician

Robert Half
Atlanta, GA, United States
3 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Issue Tracking Systems Enterprise Software Applications

Job description

We are hiring a Desktop Support Technician to provide hands-on technical support for end users across hardware, software, mobile devices, printers, and enterprise applications. This role will be responsible for resolving technical issues, imaging and deploying computers, supporting user onboarding, and ensuring a high level of customer satisfaction.

Requirements

2+ years of Desktop Support experience

Experience supporting Windows 10/11 and Microsoft 365

Active Directory account administration

Experience with hardware imaging, deployments, and break/fix support

Familiarity with ticketing systems and asset management

Excellent customer service and troubleshooting skills

About the company

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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