Public Safety Systems Administrator

Salt Lake Valley Emergency Communications Center is seeking a specialized Public Safety Systems Administrator to manage the critical data infrastructure supporting emergency response. This hybrid role focuses on the high-level administration, maintenance, and integrity of the Geographic Information Systems (GIS) and Computer-Aided Dispatch (CAD) databases that support 911 operations across Salt Lake County., Database & System Administration

• Administer, configure, and maintain the CAD system and its associated enterprise geodatabases to ensure 24/7 reliability for emergency services under the direction of the Sr. CAD Administrator.
• Manage GIS database tables, forms, and reports, ensuring seamless data flow between mapping layers and dispatch functions under the direction of the Sr. GIS Administrator.
• Perform critical system maintenance, including updates, patches, and backups to safeguard public safety data.
• Monitor and maintain data accuracy and integrity within the CAD system, conducting regular audits and performance reviews.
• Coordinate hardware maintenance with the Technical Services teams to ensure infrastructure stability.

Data Integration & Quality Assurance

• Establish and implement GIS standards, protocols, and best practices to ensure database consistency and regulatory compliance.
• Oversee the integration of complex datasets-including address points, road networks, and jurisdictional boundaries-into the CAD and MDT environments.
• Conduct rigorous Address Verification Quality Assurance (QA) checks to ensure precise emergency call routing.
• Resolve data discrepancies and performance bottlenecks affecting real-time dispatch operations.

Strategic Coordination & Support

• Provide advanced technical support and guidance in database planning and the development of new system solutions.
• Collaborate with local and state agencies to standardize spatial data across multiple jurisdictions.
• Develop and deliver technical training for staff and agency partners to ensure efficient use of mission-critical systems.
• Partner with vendors for software upgrades, system migrations, and the implementation of disaster recovery protocols.

Do you have a valid Driver’s License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * Education: High School diploma or equivalent; Associate’s degree or equivalent work experience preferred.

• Experience: 2+ years of combined education and/or experience in CAD/GIS systems administration and or enterprise database management preferred.

• Technical Skills: *

• Strong working knowledge of database management programs, procedures, and applications.
• Experience with system administration, troubleshooting, and hardware/software support in an enterprise environment.
• Familiarity with Windows-based mapping technologies and CAD system functionality.
• Licenses: Valid Utah driver’s license (or ability to obtain within 2 weeks of hire).
• Compliance: Ability to pass drug screening, fingerprinting, and a comprehensive criminal background check., * Bachelor’s degree in information technology, Computer Science, GIS, or a related field.
• Proficiency in ESRI software, including ArcGIS Enterprise Server and Geodatabase Administration.
• Experience with Public Safety systems (e.g., Versaterm) or 911 dispatch operations.