Program Lead

We are looking for an experienced Program Lead to spearhead implementations of our flagship Rights & Royalties platform for London and EU based clients. This role is the focal point of the client relationship, responsible for the end-to-end delivery, strategic alignment, and operational success of the project. You will bridge the gap between our project and product engineering teams with the client’s legal, finance, and content operations departments, ensuring a seamless, high-quality deployment that transforms how our client manages their intellectual property rights. What you will do:

• Delivery Leadership: Lead the end-to-end delivery of the Rights & Royalties project, ensuring it is on time, within budget, and meets all contractually agreed milestones and KPIs.
• Strategic Client Partnership: Act as the primary point of contact for client stakeholders, managing expectations, and providing proactive, transparent, and regular progress reports.
• Complex Project Management: Direct a large, cross-functional team (including delivery leads, solution analysts, solutions architects, and developers) to deliver high-quality solutions.
• Risk & Issue Mitigation: Proactively identify, analyze, and manage risks and blockers, developing robust mitigation strategies to keep the project on track.
• Governance & Scope: Maintain tight governance and change control processes to manage scope creep, ensuring the integrity of the project delivery.
• Process Improvement: Drive the implementation of best-practice workflows, moving the client from legacy systems to a modernized, automated environment.

• Experience: 10+ years of experience in project/program management, specifically in delivering large-scale, complex software implementations (SaaS) within a consulting or technology provider environment.
• Leadership: Proven ability to lead cross-functional, dispersed teams in a matrixed organization.
• Communication: Exceptional stakeholder management, negotiation, and influencing skills, with the ability to communicate technical concepts to non-technical business leaders.
• Methodology: Strong experience in both Agile and Waterfall project methodologies.
• Tools: Advanced proficiency in project management tools (e.g., Jira, MS Project).
• Location: Based in or able to commute to West London (Hybrid working).
• Not required but a plus Relevant certifications (e.g., MSP, PMP, Prince2)
• Not required but a plus Experience with specific Rights & Royalties software (e.g., Rightsline, Media Maestro, FilmTrack)

Pulled from the full job description

• Annual leave
• Flexible schedule, * Competitive Compensation and Health & Dental Benefits

Since 2012, Rightsline has been making work easier for rights and royalties professionals with our innovative rights and royalties management software, allowing our customers to maximize their portfolios without having to max out their daily to-do-lists. Our fully integrated and configurable platform provides customers with comprehensive access to all their rights and royalties, across all markets and platforms, instantly. Departments can communicate, collaborate, and cohesively take action without worrying about mistakes; and in-app reports and timely alerts ensure our customers never miss an opportunity to do more. Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality!, At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, alternating 4-day work weeks, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment.

• Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation. We’re also used to incredible growth if you’re into that sort of thing.
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That’s a promise.
• A People First Company - 4.8 rating on Glassdoor

Our 5 Stage Recruitment Process

1. Review - We review applications and screen based on a variety of criteria
2. Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity
3. Interview - We will conduct 2-3 stages of interviews via Zoom
4. Task - Finalists will complete a small task to show off their skills.
5. Offer - We will make an offer to the candidate that we feel would excel most in the role. Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage. Equal Employment Opportunity Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.