Technical Program Manager

We are seeking an experienced Technical Program Manager to lead and drive enterprise-scale modernization initiatives leveraging AI/ML, Generative AI, Data, and Cloud technologies.

This role will serve as the primary bridge between customer stakeholders, business leadership, and cross-functional delivery teams, ensuring successful execution of strategic transformation programs.

The ideal candidate will possess strong program delivery expertise, technical acumen in AI and cloud modernization, stakeholder management capabilities, and experience leading globally distributed teams.

The individual will be responsible for program governance, delivery execution, risk management, financial oversight, and ensuring adherence to security, compliance, and Responsible AI standards.

Key Responsibilities

Program Leadership & Delivery Lead end-to-end execution of AI/ML, Generative AI, and modernization initiatives across multiple workstreams. Establish program governance structures, delivery plans, milestones, and success metrics.

Drive execution against scope, schedule, budget, quality, and business outcomes.

Monitor program health and proactively manage risks, issues, dependencies, and escalations.

Stakeholder Management Partner with customer executives, business stakeholders, and technology leaders to align program objectives with business goals.

Act as the primary point of contact for project status, governance reviews, and strategic discussions.

Facilitate steering committee meetings and executive status reviews.

Build trusted relationships across client and internal leadership teams.

Cross-Functional Team Coordination Collaborate closely with Client and UST Architects, AI/ML Engineers, Data Engineers, DevOps Engineers, QE Teams, Product Owners, and Business Stakeholders. Drive alignment across multiple delivery teams and ensure timely completion of project deliverables.

Coordinate inter-team dependencies and remove roadblocks impacting delivery. Governance, Compliance & Responsible AI Ensure AI solutions comply with enterprise governance, security, privacy, Responsible AI, and regulatory requirements.

Collaborate with architecture, security, legal, and compliance teams throughout the solution lifecycle.

Monitor adherence to organizational standards and delivery best practices.

Agile Program Management Facilitate Agile ceremonies including sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives.

Track sprint progress, delivery commitments, and release milestones.

Promote Agile practices and continuous improvement across teams.

Reporting & Financial Management Develop and maintain program dashboards, RAID logs, status reports, and executive summaries.

Manage budgets, forecasts, resource plans, and vendor engagements.

Provide weekly and monthly delivery updates to customer and leadership stakeholders.

Preferred Skills Understanding of Generative AI, LLMs, Agentic AI, RAG architectures, and AI platform implementations.

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.

Experience with modernization programs involving legacy application transformation and cloud migration.

Knowledge of DevOps, MLOps, Data Engineering, and Enterprise Architecture practices. Strong communication, negotiation, presentation, and leadership skills.