Laboratory System Administrator

The Laboratory System Administrator’s role is to support the IT Team’s ongoing mission at Jacksonville, FL.

The Laboratory System Administrator shall provide installation, upgrade and monitoring of software and hardware related to hospital laboratories and remote branch clinics. The Contractor shall provide a Laboratory Systems Administrator that will be available during the PPS commencing 07:30 through 16:00, Monday through Friday, excluding Federal Holidays. There may be instances where support may be required outside the PPS, at no additional cost to the Government. The Laboratory Systems Administrator shall serve as the central POC for all Naval Hospital Jacksonville and Branch Health Clinics laboratory hardware and software support matters.

What You’ll Do:

• Install and configure Laboratory Information Systems (LIS), middleware, and associated software applications to ensure seamless integration with hospital systems such as but not limited to only the Electronic Health Record (EHR), Remote Automated Laboratory System (RALS), and Picture Archiving and Communicating System (PACS).
• Set up and deploy laboratory hardware including analyzers, barcode printers/scanners, workstations, servers, and network devices (i.e. Cerner Connectivity Engines, Terminal Servers, Switches, etc.) in accordance with manufacturer specifications and hospital IT standards.
• Work with Lab personnel to ensure proper connectivity between lab instruments and LIS (i.e. HL7, point to point), including IP configuration, port assignments, and secure data transmission protocols.
• Coordinate with vendors and biomedical engineering teams during initial setup and validation of lab equipment to ensure operational readiness.
• Perform system acceptance testing and document results to verify successful installation and integration.
• Conduct routine system health checks and preventive maintenance on all laboratory IT equipment, including servers, workstations, and networked devices.
• Monitor performance metrics and system logs to proactively identify and resolve hardware/software issues before they impact laboratory operations.
• Apply software updates, firmware patches, and driver upgrades in accordance with NHJAX and DHA/DoD/Don/DISA IT change management policies.
• Maintain uptime and availability of LIS and connected lab instruments by implementing redundancy, failover strategies, and backup procedures.
• Provide Tier 1 and Tier 2 technical support to laboratory personnel, escalating complex issues to appropriate hospital IT teams or vendors.
• Coordinate with clinical engineering and vendor support for repairs, replacements, and calibration of lab-connected devices.
• Maintain comprehensive documentation of system configurations, network diagrams, installation procedures, and equipment inventories.
• Assist in maintaining and updating laboratory IT SOPs/how-to manuals regarding the installation, maintenance, troubleshooting, and escalation protocols as needed or when required.
• Track software licenses, warranty periods, service contracts, and equipment lifecycle status using hospital-approved asset management tools.
• Record all system changes, updates, and incidents in accordance with hospital IT documentation standards to support audits and compliance reviews.
• Document user training sessions, technical support interactions, and system performance reports for internal quality assurance and external regulatory inspections.
• Implement and enforce cybersecurity protocols for all laboratory IT systems, including endpoint protection, firewalls, encryption, and secure authentication mechanisms.
• Monitor system access logs and network traffic for signs of unauthorized access, data breaches, or anomalous activity.
• Maintain latest security patches and updates to meet DHA/DoD/Don/DISA requirements to promptly mitigate vulnerabilities and maintain compliance with NHJAX cybersecurity policies. Patches will be applied in accordance with IAVM (A/B/T) requirements to mitigate vulnerabilities and maintain compliance with DoD/DHA/Don/DISA regulations.
• Ensure all laboratory supported hardware, software, and operating systems follow DISA STIGs, DISA Gold Disk standards, SCAP, IAVM notices and CTOs, etc., prior to deployment and shall remain compliant after deployment. Conduct regular risk assessments and vulnerability scans on laboratory infrastructure, documenting findings and coordinating remediation actions with the DoD NETWARCOM/DHA/Don/DISA, as required.
• Configure user profiles, access permissions, and role-based controls (RBAC) during system deployment to align with clinical workflows and compliance requirements.

• Five (5) years’ System Administration experience.
• Demonstrate effective and professional communication.
• Ability to manage multiple tasks.
• Certifications and education: Current CompTIA Security+ CE (enrolled in CEP) Certification. Possess knowledge of Electronic Medical Records (EMR’s); MHS Genesis a plus.
• T3 Background Investigation

VDT offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Vista Defense Technologies, LLC is a Government Consulting and Contracting firm supporting missions throughout the world. VDT is seeking a Laboratory System Administrator to join our team.