Senior Microsoft 365 Analyst

Our client is seeking an experienced Senior Microsoft 365 Analyst to join a newly established team supporting enterprise collaboration and productivity platforms. This role will serve as the subject matter expert for Microsoft 365 technologies, partnering with technical teams and business leaders to improve processes, implement new features, and ensure a secure, reliable environment.

This is an excellent opportunity for someone who enjoys both the technical side of Microsoft 365 administration and the opportunity to influence strategy across the organization., The Senior Microsoft 365 Analyst will oversee the administration, optimization, and long-term strategy of the Microsoft 365 ecosystem, including collaboration tools, identity management, licensing, and security initiatives. This individual will work closely with leadership teams, communicate technical concepts to non-technical audiences, and help drive adoption of new technologies., * Manage and maintain the Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and licensing

• Evaluate upcoming Microsoft features and determine how they align with business objectives
• Serve as the Microsoft 365 subject matter expert in meetings with technical teams and business stakeholders
• Provide advanced troubleshooting and Tier III support for collaboration platforms
• Lead root-cause investigations and implement long-term solutions to improve system reliability
• Administer identity and access management, including SSO, MFA, conditional access policies, and permissions
• Support security and compliance initiatives involving Microsoft Purview, data retention, eDiscovery, and related tools
• Partner with cross-functional teams to design and implement scalable Microsoft 365 solutions
• Create documentation, best practices, and training materials for end users and leadership groups
• Mentor team members and provide technical guidance as needed
• Participate in an on-call rotation for critical issues (infrequent)

• Extensive hands-on experience administering Microsoft 365 in an enterprise environment
• Advanced knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Entra ID
• Strong understanding of licensing and governance within the Microsoft ecosystem
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences
• Experience presenting to leadership teams and business stakeholders
• Ability to balance technical responsibilities with strategic planning

Education and experience requirements:

• High school diploma or GED with 15+ years of IT experience; OR
• Associate degree with 10+ years of IT experience; OR
• Bachelor’s degree in an IT-related field with 8+ years of IT experience, * Exposure to Microsoft Purview, compliance, and eDiscovery tools
• Familiarity with Microsoft Copilot and AI-enabled productivity features
• Experience supporting enterprise security initiatives and governance programs
• Background working in highly regulated or large-scale environments

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, * Hybrid work environment: four days onsite, one day remote
• Small, collaborative team structure
• Two-step interview process consisting of an initial virtual interview followed by a panel discussion
• Target start date: early September

Perks

• Opportunity to join a growing team and make an immediate impact
• Long-term contract with potential for extension or permanent conversion
• Exposure to enterprise-scale Microsoft technologies
• Collaborative environment with strong internal growth opportunities
• Competitive compensation and overtime eligibility for rare after-hours support needs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.