Analyst.Attendance Systems

The Attendance Systems Specialist position is needed to strengthen districtwide attendance infrastructure by managing the technical, procedural, and compliance systems that support school-based attendance work. This role will lead the implementation, monitoring, and troubleshooting of attendance platforms and alerts, ensure accuracy of attendance data, and coordinate escalated issues between schools and Support Hub departments. The position will also support key processes such as home school coordination and the processing of denials for TN teens requesting driver’s licenses who have not been attending school.

What you will do

• Serve as the department’s lead expert for district systems related to attendance, interventions, and case management.
• Monitor functionality, updates, and data integrity within Infinite Campus, the ESK Dashboard, and data warehouse tools.
• Troubleshoot issues related to system errors, data inconsistencies, or attendance coding concerns.
• Gather and share critical updates with the Attendance Services team (e.g., upcoming system changes, new reports, data releases, timelines).
• Serve as the primary liaison between Attendance Services and system/technology departments.
• Develop, request, or refine new data warehouse reports that support attendance monitoring, early warning identification, and intervention planning.
• Maintain internal dashboards and reporting tools used by Attendance Services. Ensure the team receives accurate, timely data to support compliance, intervention, and communication with schools.
• Provide targeted training to Attendance Services team members on how to use Infinite Campus, ESK Dashboard, and data warehouse tools effectively. Create training resources, quick guides, and troubleshooting documents.
• Assist with professional development for schools when training involves system navigation or data literacy, working in collaboration with Attendance Interventionists/Specialists. Offer small-group or individual system support as needed.
• Identify gaps, inefficiencies, or recurring issues in current system processes. Recommend improvements to increase accuracy, ease of use, or visibility of key attendance metrics.
• Ensure all systems align with district policy, state reporting requirements, and internal procedures.

• Bachelor’s Degree student information systems, data reporting, or K-12 data management Required, * 2-4 years student information systems, data reporting, or K-12 data management Required, * Proficiency with: Infinite Campus (or similar SIS platforms), Data warehouse systems and reporting tools, Case management/dashboards (e.g., ESK), and Excel, data visualization tools, and system navigation.
• Ability to interpret and troubleshoot attendance coding, data errors, and system inconsistencies.
• Skilled in generating, modifying, or requesting custom data reports.
• Ability to communicate complex system information in clear, user friendly language.
• Strong written communication for creating guides, PD materials, and update summaries.
• Effective collaboration with internal departments (ITS, Data Warehouse, IC Team).
• Ability to create and facilitate professional development sessions.
• Skill in breaking down system processes into accessible, step by step guidance.
• Patience and customer service mindset when supporting team members and schools.
• Strong attention to detail and accuracy.
• Ability to identify trends, recurring system issues, or data gaps.
• Excellent time management and ability to support multiple systems simultaneously.
• High level of confidentiality and data stewardship.
• Proactive and solutions-oriented approach.
• Ability to work independently and take initiative on system improvements.

Metro Schools is one of the largest and most diverse school districts in the United States. Our teachers and staff educate more than 80,000 students in Metro Nashville-Davidson County, preparing them to excel in higher education, work, and life. Our district implements some of the most innovative reform strategies in the nation. We seek to partner with highly effective, engaging teachers, teacher leaders and support staff with a passion for urban education and a go-getter spirit as we strive to become the highest-performing urban district in the nation. Whether you are a teacher, an administrator, or a potential support staff employee, if you want to make a difference, we want to hear from you., Salaries are determined by factors relevant to the position which may include education, experience, and other qualifications. Final compensation decisions are made at the discretion of MNPS in alignment with organizational policies and procedures. The stated salary range for certificated teaching positions is calculated based on 201 days and should be viewed as a reference. All provided salary ranges serve as a general guideline. .

Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law. Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community. We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs. The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. At Metro Nashville Public Schools, we use detailed academic, behavior and social-emotional data to ensure every student in the district is known and our staff makes a concerted effort to tune into students’ interests, passions, learning styles and needs. We focus on creating and supporting rigorous, engaging and personalized learning experiences for all students to identify and eliminate inequities - so every student has a clear and achievable path to success marked by measurable goals. Offering a range of program and opportunities, MNPS has options to fit every family’s needs. Whether you are looking for advanced academics, visual and performing arts, special education services, English language support or STEAM (science, technology, engineering, arts and mathematics) educational programs, we offer the best choices to meet individual student needs - starting at Pre-K all the way through graduation. Our Vision Metro Nashville Public Schools will be established as the premier large school district in Tennessee and beyond by ensuring that every student is known. Our Mission We deliver a great public education to every student, every day. Our Core Values Core values drive and focus our collective commitments included in our mission and vision. These values reflect the principles that guide our internal conduct, as well as our relationships with the external community. Our core values are woven throughout our goals, high-level strategies, and performance measures. Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law. Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community. We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs. The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.