Network Analyst
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Role details
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Job description
The Network Analyst is responsible for the administration, maintenance, monitoring, and support of the organization’s network infrastructure and telecommunications systems. This role provides hands-on support for Layer 1, Layer 2, and Layer 3 networking technologies across wired, wireless, and WAN environments. The Network Analyst works closely with infrastructure, security, and service desk teams to ensure reliable, secure, and high-performing network services that support business operations., * Monitor, administer, and optimize cybersecurity controls, including firewalls, and security appliances.
- Monitor, maintain, and support the organization’s local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), and internet connectivity.
- Perform day-to-day network administration activities, including switch management, VLAN configuration, IP addressing, routing, and network troubleshooting.
- Respond to network incidents and service disruptions, performing root cause analysis, and implementing corrective actions.
- Participate in on-call support, major upgrades, and maintenance activities as required.
- Configure and support routing protocols and technologies, including static routing, OSPF, BGP, and policy-based routing where applicable.
- Maintain IP addressing schemes, subnetting, routing tables, and network segmentation strategies.
- Assist with WAN connectivity and remote site networking support.
- Support enterprise wireless infrastructure, including wireless controllers, access points, guest networks, and wireless security configurations.
- Analyze wireless performance and coverage, recommending improvements when necessary.
- Troubleshoot connectivity and performance issues impacting users and devices.
- Implement and maintain network security controls including ACLs, network segmentation, VPN connectivity, and secure access practices.
- Partner with Information Security personnel to support cybersecurity initiatives and compliance requirements.
- Assist with remediation of network vulnerabilities identified through assessments or audits.
- Maintain network diagrams, inventory records, configuration documentation, and operational procedures.
- Utilize network monitoring and management tools to proactively identify issues and optimize performance.
- Recommend improvements to network architecture, reliability, scalability, and operational efficiency.
- Participate in infrastructure projects involving network upgrades, expansions, and technology refreshes., * Layer 1, Layer 2, and Layer 3 networking concepts.
- TCP/IP, DNS, DHCP, NAT, and subnetting.
- VLANs, STP, trunking, and switching technologies.
- Routing protocols and enterprise routing concepts.
- Wireless networking technologies and troubleshooting.
- Structured cabling and physical network infrastructure demarcation.
- Network monitoring and diagnostic tools.
- VPN technologies and remote access connectivity.
- Strong troubleshooting and problem-solving capabilities.
- Cisco Catalyst switching.
- Aruba switching and wireless solutions.
- Palo Alto or Fortinet firewalls.
- Microsoft Azure networking fundamentals.
- Network automation and scripting using PowerShell or Python.
- Experience with SD-WAN technologies.
REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS
- Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
- Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.
Requirements
This position is ideal for an experienced networking professional with strong troubleshooting skills, practical knowledge of enterprise networking topologies, and the ability to implement and maintain network solutions in a complex, mission-driven environment., * Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; equivalent experience may be substituted.
- 3-7 years of hands-on enterprise networking experience.
- Experience supporting medium to large-scale network environments with multiple locations, wireless networks, and internet connectivity.
- Strong understanding of TCP/IP networking fundamentals and troubleshooting methodologies.
- Experience with Cisco, Aruba, Palo Alto, Fortinet, or comparable enterprise networking technologies.
- Experience working with network monitoring and management platforms.
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