IT Applications Support Officer

The Development Management team is responsible for the dealing with Planning and Building Control services across Bolton. We are looking for an IT Applications Support Officer to join our team to combine day-to-day application support for our current IDOX Uniform software along with the ability to define requirements, support procurement activity and help to implement a modern replacement platform. The successful candidate will play a critical role in ensuring business continuity, maintaining platform security, improving user experience and supporting digital transformation across the planning and building control service

Essential qualification: Degree / Higher Level Education, or sector equivalent sector experience, Our ideal candidate will be motivated, organised and confident taking responsibility for managing, maintaining and developing the teams IT Systems with a qualification in information management or information technology and/or good experience in a similar IT role.

You will need extensive experience of managing databases e.g. Microsoft SQL Server and Oracle databases, experience of managing applications hosted in a Microsoft Azure Cloud Environment and an understanding of key ITIL based processes.

Excellent communication skills are essential to ensure good working relationships within the Planning Service, the Council’s wider Technology team and our current supplier IDOX.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.