Senior Product Owner

The Senior Product Owner (PO) for ‘Modern App Platform’ is a senior member of the ICE Product Owner Community, accountable for maximizing the strategic business value of the internal platform products delivered. As a Senior Product Owner, you will be expected to operate with a high degree of autonomy, shape multi-quarter strategy, and act as a role model and mentor to other Product Owners within the organization.

The Senior PO has a high degree of knowledge in Kubernetes and cloud-native application delivery. As this is primarily an internal-facing role within the Infrastructure & Cloud Engineering (ICE) division, the Senior PO is accountable to the Head of Platform Product Management for the product and its outcomes. The role works in close interlock with Platform Architecture on how the platform is built, and with Platform Operations on reliability and cost. These products form the backbone of the “Developer Superhighway” that the wider portfolio builds upon.

This role owns the strategy and roadmap for our container platform - including the multi-tenant ICE k8s ‘Viv’ platform, the self-service AKS Terraform modules, DevSecOps pipeline templates, and the central Azure Container Registry. The Senior PO uses internal customer insight, market awareness, and their own experience to define the capabilities that help SITA’s development teams deploy containerized workloads quickly, securely, and reliably, in line with our Production Readiness Standards.

Beyond day-to-day backlog ownership, the Senior PO is expected to drive platform adoption at scale, influence senior stakeholders across GEOs and portfolios, and lead internal “Design Partner” programs that shape the future of the platform. WHAT YOU’LL DO

• Own the product strategy & vision for the Modern App Platform, ensuring alignment with our paved-road and “Platform as a Product” approach.
• Set and communicate a multi-quarter roadmap, balancing strategic platform investment against tactical demand, and articulating the “what” and “why” to executive and engineering audiences alike.
• Deeply understand our internal customers’ (portfolio development teams) needs and the operational outcomes they want when running cloud-native applications at scale.
• Own end-to-end delivery of the product, ensuring scope includes the tasks required for the operability of the Kubernetes (AKS/Viv), container registry, and DevSecOps pipeline solutions.
• Manage the Product Backlog and populate it with artifacts that provide the next level of detail to support delivery of the roadmap.
• Specify Functional Requirements, Non-Functional Requirements & Acceptance Criteria to a high standard.
• Own the commercial picture - know the costs of a delivery in detail and in real-time, driving Cloud FinOps governance, container right-sizing, and value-for-money decisions.
• Define PI/Release time-boxes and the MVP for each release and work with the Scrum Team to define Sprint goals and attend Daily Stand-ups and Sprint Planning; accept (or reject) the team’s work at the End of Sprint Review.
• Lead adoption at scale - champion the platform to the wider SITA engineering community, run pilot / Design Partner programs, and measurably grow adoption of Viv and the paved-road products.
• Partner on reliability - work with Platform Operations to define SLOs and error budgets for the product, and factor operability and toil reduction into the roadmap rather than carrying them as separate work.
• Mentor and uplift other Product Owners in the organisation’s PO Community, sharing best practice, coaching on backlog and stakeholder management, and helping to raise product maturity across the platform organization.

• Minimum of 7 years’ experience in a product owner / product management function, including demonstrable ownership of a strategic or platform product.
• Kubernetes & Containers: Strong understanding of Kubernetes and managed container platforms (ideally Azure Kubernetes Service - AKS), including multi-tenant clusters, Helm, and container orchestration at scale.
• DevSecOps & CI/CD: Solid grasp of modern CI/CD and GitOps pipelines, Infrastructure as Code (Terraform), and reusable DevSecOps templates.
• Container Security & Supply Chain: Understanding of container image scanning, registry management (e.g. Azure Container Registry), and supply-chain security guardrails (e.g. NeuVector, Trivy).
• Strategic stakeholder management: Track record of influencing senior stakeholders, building coalitions across teams, and driving adoption of solutions.
• Reliability & Standards: Understanding of Production Readiness Standards, observability, deployment automation, and operability for platform products.
• AI Integrations: An interest in, or understanding of, AI-assisted operations and cost optimization to improve platform efficiency.
• Outstanding communication, facilitation, and executive-level presentation skills.

NICE-TO-HAVE

• Experience coaching or mentoring and acting as a role model within a product community.

Pulled from the full job description Employee assistance programme Work from home, We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) * Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward - we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.