Systems Analyst

We are seeking an innovative Systems Analyst who will be responsible for identifying, analyzing, and remediating problems; managing and implementing technical and non-technical projects; administering and supporting critical computer systems such as ERP, time accounting, and permitting applications; developing and maintaining custom reports and forms; importing, exporting, and correcting data; writing and maintaining documentation; and designing and delivering end user training., * Analyze automated systems and manual processes; identify opportunities for improvement, recommend, and implement solutions.

• Administer systems, including troubleshooting, maintenance, loading and configuring software, and securing data, programs, and equipment.
• Respond to requests for reports and ad-hoc queries from City departments, outside agencies, and the general public. Query and analyze data. Prepare reports and export data as needed.
• Assist system users as necessary, including providing support and training.
• Correct and import data obtained from internal and external sources.
• Select and implement systems that are consistent with City standards and goals.
• Identify and correct system problems.
• Plan and schedule tasks and projects.
• Take personal responsibility to provide exceptional customer service in order to promote and maintain a positive City image, constructive working environment, and foster pride and professionalism in the workplace and community.

Do you have experience in Customer inquiry handling?, * Extensive problem-solving skills

Ability to manage projects of moderate complexity. Write custom reports using common software such as SSRS.

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.

Write reports, business correspondence, and procedures.

• Communicate with technical and non-technical people.
• Design and deliver one-on-one and small group training.

Write simple programs using a common scripting or programming language.

• Organize and summarize data in graphical and tabular formats.
• Strong interpersonal communication skills.

Pulled from the full job description

• Professional development assistance
• Tuition reimbursement
• Health insurance
• Retirement plan
• Paid time off
• Health savings account
• Dental insurance, * Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement