Data Center Operations Technician - Associate (night shift)

American Express Company
Phoenix, AZ, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$78,000.0 - $124,758.0
Working hours
Shift work
Job source

Tech stack

Data Centers Microsoft Office Information Technology

Job description

The Data Center Operations Technician is responsible for the safe operation, monitoring, maintenance, and optimization of critical data center infrastructure. This role supports high-availability environments by operating and maintaining mechanical, electrical, and control systems, while collaborating with internal teams and third-party vendors to mitigate risk, resolve issues, and continuously improve operational performance. This position reports directly to the Manager - Technology Operations Support.

Requirements

  • College, vocational or trade school certification, or equivalent schooling in a related field (mechanical, electrical, electronics, data center operations).
  • 2+ years’ experience in an industry that includes operations & maintenance.
  • Working knowledge of electrical, mechanical, controls, and fire and life safety systems.
  • Experience working in a highly collaborative, cross-functional environment.Proficiency with Microsoft Office applications and utilizing computer systems for information sharing., * 5+ years’ experience in a critical operations environment, preferably in the data center industry.
  • Experience scheduling and planning maintenance for large-scale, complex systems in an operations environment.Familiarity with Standard Operating Procedures (SOPs), Method of Procedures (MOPs), Emergency Operating Procedures (EOPs), and their application to work orders.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the company

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

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