Senior System Analyst

We are seeking an experienced IT professional to provide senior technical leadership across Kibble’s IT estate, with a primary focus on the design, delivery, and continuous improvement of Microsoft-based cloud and modern workplace services. The postholder will lead the ongoing transition from on-premises infrastructure to a secure, resilient, and scalable cloud-first architecture, while also ensuring the reliability and performance of core IT services across all Kibble locations.

Working as part of the IT team, the role combines strategic cloud architecture responsibilities with hands-on operational support, and contribution to IT governance, service delivery and continuous improvement. This includes further integration of Microsoft Cloud technologies including, Entra ID, Intune, Autopilot, OneDrive, SharePoint, Teams and Power Platform services, ensuring secure, resilient and user-focused digital services that support collaboration, automation, cyber security, compliance and organisational transformation.

Main Duties:

• Lead the development and delivery of the organisation’s Microsoft 365 cloud, endpoint and modern workplace architecture
• Oversee the administration, configuration and optimisation of Microsoft 365 services
• Design, manage and optimise Azure services and core cloud resources
• Identity, access and device management through Microsoft Entra ID, Intune and Windows Autopilot
• Oversee information management, document storage, sharing, permissions and lifecycle management across SharePoint Online and OneDrive
• Act as senior escalation point for complex IT incidents and problems, providing support and technical guidance to other IT colleges
• Ensure the availability, performance and reliability of core IT services across all Kibble locations
• Contribute to IT strategy, annual work planning, projects and continuous improvement initiatives
• Maintain accurate technical documentation, standards and procedures, and participate in the on-call rota to support critical systems when required.

Essential:

• Experience managing Microsoft 365 cloud services
• Hands-on administration experience with Teams, SharePoint Online, OneDrive, Exchange Online, Intune and Autopilot.
• Strong working knowledge of Microsoft Entra ID and identity
• Experience of working with Microsoft Power Platform
• Strong stakeholder engagement, problem-solving and communication skills, with the ability to translate business needs into secure technical solutions.

Desired:

• Microsoft certifications such as Azure Administrator or Power Platform.
• Experience of hybrid infrastructure and integration with on-premises services.
• Experience of scripting and automation using PowerShell or similar tools.

Kibble is the specialist provider of services for at risk children and young people across the UK. Many of the young people the organisation cares for have experienced significant trauma in their lives and we provide a safe, stable environment that is both nurturing and therapeutic. With a robust support network and wide range of integrated services, we offer young people opportunities and encourage them to believe in themselves, feel a sense of belonging, and realise their own self-worth.

Kibble is committed to keeping The Promise and expect all staff to contribute to the development and systems that will help deliver this for the benefit of children, young people, families/carers, and colleagues.