Application Architect IV

This role provides application support for critical applications in the Payments space. The ideal candidate will be responsible for monitoring applications, triaging production issues, preparing Root Cause Analysis (RCA) documents, and partnering with various teams to resolve issues and ensure 100% SLA compliance. This position requires on-call support and the ability to write scripts to automate daily tasks., * Monitor and support applications to meet 100% SLA

• Provide on-call support, including after-hours and weekends as business needs require
• Triage production tickets and issues
• Prepare Root Cause Analysis (RCA) documents
• Partner with Application teams, CCO, and other application support teams to resolve issues
• Prepare and/or review Impact Analysis based on issue analysis
• Write scripts to automate mundane daily BAU tasks
• Identify root causes in the code and suggest break-fix activities in the code and/or DB
• Follow the release management and code deployment process to migrate code changes

• Hands-on experience with application support workload
• Java/J2EE or Cloud experience
• Experience with Dynatrace, Splunk, SQL, and log analysis
• Knowledge of Python / AI
• Good communication skills

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident), For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.