Salesforce Administrator

In this role, you’ll design advanced automations and integrations, optimize our quote-to-cash processes with Revenue Cloud Advanced, and serve as the go-to expert for everything Salesforce - from architecture and data models to reporting and user support. You’ll partner closely with cross-functional teams, drive change management best practices, and help shape how we leverage new Salesforce capabilities to support our continued growth., * Design and implement advanced Salesforce automation, including Flows, to streamline workflows and eliminate manual tasks

• Manage Salesforce integrations with other business-critical applications to create a cohesive technology ecosystem
• Maintain a deep understanding of Salesforce architecture, data models, and reporting capabilities to drive strategic recommendations
• Leverage Salesforce Revenue Cloud Advanced to optimize our quote-to-cash processes
• Build and deploy custom apps, components, and dynamic page layouts to enhance user experience and productivity
• Oversee Salesforce change management protocols, ensuring all updates and enhancements are thoroughly tested and deployed with zero downtime
• Create and maintain robust reporting and dashboards to provide data-driven insights that inform business decisions
• Serve as the subject matter expert and primary point of contact for Salesforce-related inquiries, troubleshooting, and user support
• Continuously evaluate new Salesforce features and functionalities, making recommendations to leadership on how to leverage them for maximum impact

• 5+ years of hands-on Salesforce administration experience, preferably in a B2B SaaS environment
• Extensive knowledge of Salesforce Flows, automation, and integration capabilities
• Proficient in CPQ constructs and architecture
• Demonstrated expertise in Salesforce data management, including imports/exports, and deduplication
• Excellent understanding of Salesforce change management best practices and deployment strategies
• Experience supporting end-users and providing technical solutions to complex business challenges
• Salesforce Administrator certification is highly desirable, along with additional certifications (e.g., Advanced Administrator, Platform App Builder, CPQ Specialist)
• Strong communication and collaboration skills, with the ability to effectively partner with cross-functional teams
• Passion for continuous improvement and a keen eye for identifying opportunities to optimize Salesforce processes and workflows
• Comfort with providing constructive feedback and pushing back on solutions that do not align with best practices

Pulled from the full job description

• Flexible schedule, * Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees

For us, diversity is more than just a word - it’s a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we’re determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let’s work together to create a more colorful and inclusive corporate culture!