Lead Platform Product Owner - Enterprise Integration Platform (iPaaS)

As Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC’s enterprise integration platform, ensuring it continues to meet organisational needs whilst driving innovation and continuous improvement.

You will work closely with engineering, architecture, security and delivery leaders to create a platform that enables teams to build and operate integrations securely, consistently and at scale.

Person specification

You will:-

• Set the strategic vision and long-term roadmap for HMRC’s enterprise integration platform.
• Own platform priorities, investment decisions and delivery outcomes.
• Lead the development of platform capabilities, standards, governance and adoption models.
• Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.
• Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.
• Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation.
• Build strong relationships with senior stakeholders, suppliers and delivery teams to influence strategic decisions and drive adoption.
• Support and enable federated delivery teams whilst maintaining consistency, security and interoperability across the enterprise.
• Embed security, resilience, compliance and operational excellence into platform services by design.
• Lead organisational change, helping teams adopt new technologies, standards and ways of working., It is often said that the customer’s needs should come first. To what extent do you agree or disagree with this statement?”

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Candidates will also be expected to give an experience based presentation - (Question to be provided 15 mins before the interview)

Interviews will take place via video link.

Sift and interview dates to be confirmed.

Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly., If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.

You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.

You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate., HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

This role is ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes., • Experience working with leading enterprise iPaaS platforms such as Boomi/Mulesoft/Kong and integration ecosystems. • Recent hands-on experience of implementing and operating iPaaS solutions in complex enterprise environments, with a strong understanding of current product capabilities, best practices, and delivery approaches. • Significant experience of owning and evolving enterprise-scale integration platforms or platform services, including responsibility for strategy, governance, roadmap development and delivery of measurable organisational outcomes. • Strong knowledge of modern enterprise integration technologies and architectures, including API-led, event-driven and hybrid integration approaches. • Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions. • Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences., • Industry-recognised integration certifications. • Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO) or equivalent product certification. • Knowledge of ITIL v4 and modern service management practices., Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process., Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Pulled from the full job description

• Company pension
• Work from home, Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Transform how one of the UK’s largest organisations connects its services.

HMRC is transforming the way integration capabilities are delivered across government. We are seeking an experienced Lead Platform Product Owner to lead the strategy, development and adoption of our enterprise Integration Platform as a Service (iPaaS) capability.

This is a senior leadership role with responsibility for a strategic platform that enables secure, scalable and reusable integration services across HMRC. You will shape the future of enterprise integration, helping delivery teams adopt modern approaches that accelerate delivery, improve resilience and reduce complexity across the organisation. Working at the intersection of product, technology and strategy, you will lead the evolution of a platform that supports critical public services used by millions of customers and businesses every day., Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk.