Junior Configuration Analyst

Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.

• Log, update, and manage change records throughout the lifecycle using agency-approved tools.

• Assist with preparation and distribution of release documentation and change communications.

• Maintain configuration records, SOPs, and documentation for audit and compliance purposes.

• Support CMDB updates and validation activities to ensure accuracy and completeness.

• Assist senior analysts with data reconciliation and change tracking activities.

• Provide status updates and documentation support for stakeholders and reporting requirements.

• Contribute to process improvement through identification of documentation gaps and inconsistencies.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required., Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

• Experience supporting IT operations, change management, or documentation functions.

• Ability to maintain technical documentation and records accurately.

• Familiarity with ITSM tools (e.g., ServiceNow).

• Basic understanding of configuration and change management processes.

• Strong attention to detail and organizational skills.

• Ability to follow standard operating procedures (SOPs).

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field.

Years of Required Work-Related Experience:

• 2+ years of Required Work-Related Experience:

Preferred Skills and Qualifications:

• ITIL familiarity

• Experience with CMDB or documentation tools

• Strong administrative and reporting skills

• Experience in federal IT environments

$40,000

Maximum Salary

$65,000

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.