Desktop Support Tech

Onsite/Local Desktop Support Technician (In-person IV/10+) with Windows, hardware/software/peripherals/networks, SCCM/Dameware/SMS/Remote Desktop, MS365 and training experience, Virginia Tax seeks qualified resource to be responsible for

Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 4 Years, Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Considerable knowledge of Laptop Refresh Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies.