Salesforce Technical Lead

Lincoln’s IT organization is adding a Salesforce Technical Lead to guide the design and delivery of new solutions for Lincoln’s Workplace Solutions (WPS) organization. This role leads one of three WPS Salesforce development teams and reports to the Value Stream IT Lead. This role is as much about leadership as it is about engineering: you will set technical direction for your team, mentor developers, and partner closely with our Salesforce Architect to keep designs consistent and aligned across the platform. You will work directly alongside your team’s Product Owner - who gathers requirements from business stakeholders and writes user stories - reviewing and shaping those stories with the team, and you’ll also design and implement custom solutions within the Salesforce space and beyond, integrating with multiple applications and technologies

What you’ll be doing Set technical direction for your team: lead design decisions, set coding standards, and ensure solutions are scalable, secure, and well-architected - in partnership with our Salesforce Architect. Partner closely with your team’s Product Owner as they bring user stories to the team, helping the team ask the right questions, clarify scope, and - when needed - engage directly with business stakeholders to resolve open questions. Mentor and develop junior and mid-level engineers through code reviews, pairing, and hands-on coaching, helping build a stronger, more self-sufficient team over time. Design, develop, test, and support custom applications using the declarative and programmatic capabilities of the Salesforce Platform. Implement and support solutions that integrate Salesforce within an ecosystem of multiple business-critical systems (cloud and on-prem). Lead and actively participate in Agile ceremonies and practices, helping the team continuously improve how it plans, estimates, and delivers. Maintain strong working knowledge of the latest Salesforce features and releases, and continually improve learning through Trailhead modules or certification. Handle changing priorities, manage multiple tasks, and work within tight timeframes and deadlines - while keeping the team focused and unblocked., This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

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Lincoln Financial (“Lincoln” or “the Company”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543.

Proven experience leading or acting as technical lead for a development team, with hands-on ownership of design decisions and technical direction. Comfort partnering with peers - architects and other technical leads - to align on design and share standards across teams, rather than working in isolation. Demonstrated experience mentoring junior developers - able to speak concretely to how you’ve grown other engineers’ skills. Excellent ability to explain technical concepts clearly to non-technical audiences, including a Product Owner and business stakeholders. Excellent written and verbal communication skills.

Technical Experience (Must-Haves): 6-10 years’ professional experience in the Salesforce Platform. 4-year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s) in Computer Science, Computer Information Systems, Information Systems, Information Technology, Computer Engineering, or equivalent work experience. Strong experience in programmatic development of Salesforce applications using Lightning (Aura and Lightning Web Components), Visualforce, Apex, REST and SOAP APIs, and Test-Driven Development. Strong experience in declarative customizations: design of the data model, Lightning UI, business logic, security settings, mobile, and reports and dashboards. Experience using AI technology (e.g. Claude) to accelerate Salesforce design and development. Experience creating and understanding UML diagrams. Experience with frequent and on-demand releases through use of modern CI/CD tools (e.g. GitLab). Strong experience in Sales Cloud, Service Cloud, and Financial Services Cloud. Strong analytical and problem-solving skills. Experience working within an agile team.

Nice to Haves: Experience with Experience Cloud and/or Marketing Cloud. Experience within the Financial Services industry. Experience with ETL/Integration tools, e.g., Informatica or MuleSoft. Salesforce Platform Developer I Certification. Salesforce Platform Developer II Certification. Experience with designing and writing automation scripts for regression testing. Application Deadline

3.53.5 out of 5 stars Radnor, PA Hybrid work $120,375 - $192,600 a year, Pulled from the full job description

• Tuition reimbursement
• Parental leave
• Paid time off
• Employee assistance program, At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you: Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln’s core values and leadership attributes

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and employee benefits

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

Work arrangements that work for you

Effective productivity/technology tools and training

The pay range for this position is $120,375 - $192,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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