Help Desk Technician

ReGenerating Solutions, Inc. a technology consulting firm located in Fairfield, CT, is looking for several candidates to enhance its help desk support team. Manager and entry level positions are available. Positions require a BS degree and individuals who are a motivated self-starter with good communication skills. Responsibilities will include assisting and handling support calls from clients and create the initial ticket. Entry level positions will resolve all Level I end-user problems over the phone; pass all Level II requests to a Level II; Handle computer repair and installation of business technology equipment. Manager position will oversee helpdesk opperations and all aspects of client support and system design.

• Bachelor’s (Preferred)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Life insurance, * Health insurance
• Life insurance
• Paid time off
• Retirement plan