Acs Security Engineer - Ai Calling

work at the intersection of network security, identity, and cloud - supporting users and business-critical systems in a regulated industry environment. Do you want to make a meaningful impact as a Security Engineer focused on secure access and network security? Do you thrive in a fast-paced, self-directed environment? If so, we’d love to hear from you! What You Will Do As a Security Engineer on the Secure Access team, you will design, implement, and operate the technologies that underpin our organization’s remote access, web security, and network protection capabilities. You will be a hands-on contributor who brings both deep technical expertise and the energy to drive improvements independently. Purpose The Secure Access team engineers, delivers, and supports the solutions used to provide secure network access across the corporate environment - spanning on-premises, cloud, and hybrid infrastructure. The team provides hands-on engineering, configuration management, and automation support to keep access controls robust, auditable, and scalable in a regulated industry context. Key Activities and Deliverables * Design, implement, and operate Cloudflare-based web security and Zero Trust access solutions.* Administer and support Global Protect VPN infrastructure, including policy management, troubleshooting, and lifecycle operations.* Build and maintain automation pipelines to reduce manual toil and improve consistency across security configurations.* Manage infrastructure-as-code using Terraform and maintain version-controlled configurations in Git Hub.* Own configuration management processes in Service Now, ensuring accurate CMDB records and change management compliance.* Ensure security solutions meet regulatory requirements and support audit and compliance activities.* Proactively identify gaps in access controls and propose improvements with a self-driven, solution-oriented mindset.* Collaborate with cross-functional partners including network, identity, and cloud teams to deliver integrated secure access capabilities.* Mentors more junior team members and contributes to the development of security best practices Job Skills Required * High energy, self-motivated, and capable of owning work end-to-end with minimal direction.* Accountability/Problem Solving: Independently leads the analysis of moderately complex cybersecurity incidents and technical problems, clearly defining the security problem scope and driving root cause analysis for security breaches or vulnerabilities* Identifies a diverse range of security stakeholders across functional areas and effectively manages relationships to build reliance through deep business and technical understanding, acting as a trusted advisor* Strong customer focus with a highly responsive service delivery and support ethic.* Collaborative and communicative - comfortable working across distributed, cross-functional teams.* Detail-oriented with a commitment to quality, documentation, and operational excellence.* Strong written and verbal English communication skills. Qualifications and Experience Required * 3-7 years of hands-on technical experience in security engineering, with a focus on network security and secure access technologies.* Demonstrated hands-on experience with WAF (any vendor, Cloudflare would be a Plus).* Proficiency with Terraform (or any other tool) for infrastructure-as-code and Git Hub for version control and collaboration.* Experience using Service Now for configuration management (CMDB), change management, and/or incident management.* Proven experience building automation to support security operations (scripts, workflows, or CI/CD pipelines).* Prior experience working in a regulated industry (e.G., healthcare, finance, pharma, or government) with an understanding of compliance and audit requirements is a Plus.* Strong understanding of network security concepts including Zero Trust, VPN, DNS, firewalls, and web proxies. Nice to Have * Scripting or programming skills: Python, Power Shell, Bash, or similar.* Familiarity with Agile and Dev Ops practices; experience with CI/CD tooling (e.G., Git Hub Actions, Jenkins, Ansible).* Experience with AWS, Azure, or GCP cloud security services.* Exposure to SIEM, EDR, or broader security operations tooling.* Relevant certifications such as PCNSE, Cloudflare Certified, CCNP Security, or equivalent.### Quem nós somos Um futuro mais saudável nos leva a inovar. Juntos, mais de 100 mil funcionários em todo o mundo se dedicam ao avanço da ciência, garantindo que todos tenham acesso à saúde hoje e nas próximas gerações. Nossos esforços resultam em mais de 26 milhões de pessoas tratadas com nossos medicamentos e mais de 30 bilhões de testes realizados usando nossos produtos de diagnóstico. Nós nos capacitamos para explorar novas possibilidades, promover a criatividade e manter as nossas ambições altas, para fornecer soluções de saúde que mudem a vida e causem um impacto global. Vamos construir juntos um futuro mais saudável.#J-18808-Ljbffr

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