IT Maintenance Technician, Data Center Operations

Are you passionate about keeping the digital world running smoothly? Join our AWS Infrastructure Services team and become a critical guardian of cloud technology! You’ll be at the heart of maintaining the infrastructure that powers global innovation, solving complex technical challenges, and ensuring uninterrupted service for millions of customers worldwide., Are you passionate about keeping the digital world running smoothly? Join our AWS Infrastructure Services team and become a critical guardian of cloud technology! You’ll be at the heart of maintaining the infrastructure that powers global innovation, solving complex technical challenges, and ensuring uninterrupted service for millions of customers worldwide.

Technicians in our Data Center Operations team perform hands-on hardware maintenance, including server installation, replacement, and troubleshooting of failed components like hard drives, memory modules, and network cards.

• Please note that this role involves working on a shift rotation that includes working early mornings, nights, weekends, and public holidays., * Diagnose and resolve complex hardware and network infrastructure issues with precision and efficiency
• Conduct thorough root cause analysis for equipment failures and implement preventative solutions
• Maintain rigorous safety standards and contribute to a proactive safety culture
• Perform physical repairs and equipment maintenance across data center environments
• Collaborate with cross-functional teams to drive comprehensive technical solutions

• High school or equivalent diploma
• Knowledge of server hardware and components
• Experience with computer hardware troubleshooting and repair, * Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

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