SailPoint IdentityIQ Support Engineer

Join a remote-first team supporting enterprise identity governance solutions for large-scale international environments. In this role, you will help maintain, enhance, and optimize a mission-critical SailPoint IdentityIQ platform, ensuring secure access management and seamless identity lifecycle operations. Working closely with infrastructure, security, and application teams, you’ll contribute to the implementation of scalable identity solutions while troubleshooting complex technical issues. This opportunity is ideal for professionals who enjoy combining technical expertise with security best practices in a collaborative, fast-paced environment. You’ll play a key role in strengthening governance, compliance, and operational efficiency while working on long-term, high-impact projects. Accountabilities

• Provide ongoing operational support, monitoring, troubleshooting, and maintenance for SailPoint IdentityIQ environments.
• Develop, configure, and maintain connectors, workflows, forms, rules, policies, and reports to support identity governance processes.
• Manage identity lifecycle activities, including user provisioning, deprovisioning, access requests, approvals, certifications, and role management.
• Support application onboarding and integrate enterprise systems such as Active Directory, Azure AD, databases, and third-party services.
• Collaborate with security and infrastructure teams to implement secure identity governance solutions and improve platform performance.
• Contribute to documentation, issue resolution, compliance initiatives, and continuous improvements across the identity management ecosystem.

• 3+ years of experience supporting and administering SailPoint IdentityIQ in production environments.
• Strong expertise in Identity Governance & Administration (IGA), Identity Lifecycle Management, access governance, and compliance processes.
• Experience integrating enterprise applications, including Active Directory, Azure AD, SCIM, REST/XML web services, and relational databases.
• Proficiency in Java, JavaScript, PowerShell, SQL, or similar scripting and development technologies.
• Knowledge of Java EE or Microsoft .NET environments and familiarity with enterprise security best practices.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently in a remote environment.
• Fluent English communication skills and availability to work Central European Time (CET) business hours.

• Fully remote position with long-term project stability.
• Opportunity to work on large-scale international identity governance initiatives.
• Exposure to advanced Identity & Access Management technologies and enterprise security practices.
• Collaborative environment with cross-functional engineering and security teams.
• Professional growth through complex technical challenges and enterprise-scale implementations.
• Flexible remote working environment.

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