Network Administrator II

Looking for a skilled Network Administrator opportunity at a place you can make an impact every day? Join our team in Albuquerque, NM and bring your collaborative skills to support our military readiness in this vital role.

Serco supports the 705 Combat Training Squadron (CTS), Kirtland AFB, NM as the prime on the DMOC (Distributed Mission Operations Center) Infrastructure, Development and Engineering (IDE) contract. The 705 CTS provides training at scale to prepare warfighters for combat in joint and coalition environments. This team works fully onsite at Kirtland AFB, NM.

As a member of our team, you will be part of a small group of professionals dedicated to supporting this critical mission. In this role, you will play a critical part in supporting Live, Virtual, and Constructive (LVC) training events, as well as maintaining and optimizing LAN and Defense Information Systems Agency (DISA) network systems. The ideal candidate will possess a strong foundation in networking principles, hands-on experience with cryptographic security devices, and a deep understanding of layer 2/3 routing and switching.

In this role, you will:

• Maintain, monitor, and troubleshoot LAN and DISA network systems to ensure uninterrupted support for LVC training events.
• Perform basic configuration, security management, and optimization of routers and switches.
• Implement and manage Video and Voice over IP (VoIP) solutions.
• Configure and maintain VLANs across Layer 2 and Layer 3 infrastructures.
• Oversee IP subnetting and routing protocol management.
• Manage, configure, and secure TACLANE and other cryptographic security devices (specifically KG-175) using GEM One.
• Collaborate with training coordinators and engineering teams to ensure network readiness for all simulated and live events.

• Bachelor’s Degree in related field.
• 2 years of IT networking experience.
• Ability to obtain a DoW Secret Clearance.
• Must possess, or obtain within six months, a DoW 8140 IAT Level II or higher (i.e. Security+, CySA+, CISSP).
• Solid understanding of core networking principles, IP subnetting, and routing protocols.
• Proven experience with VLAN operations (Layer 2 and Layer 3).
• Hands-on experience with Switch and Router basic configuration and security management.
• Working knowledge of copper cabling standards (568B).

Additional desired qualifications:

• CCNA, equivalent, or higher-level networking certification.
• Familiarity with network monitoring and management tools such as SolarWinds or ManageEngine OpManager.
• Understanding of Linux operating system basics.
• Experience with Fiber Optic and CAT6 cabling installation and troubleshooting.
• Familiarity with Cisco Firepower Management Center (FMC), Cisco Secure Firewalls and Palo Alto Firewalls.
• Experience working with Cisco Unified Communications Manager (CUCM), Cisco Meeting Server (CMS), and Cisco Expressway.
• Knowledge of Distributed Interactive Simulation (DIS) protocol management and interaction.
• Working knowledge of TACLANE encryptors

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.