Technical Analyst in Charlotte, NC 28202 (Hybrid)

Amicis Global
Charlotte, NC, United States
11 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$74,880.0 - $95,680.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Backup Devices Cloud Computing Databases Disaster Recovery Microsoft PowerPoint Enterprise Software Applications Test Scripts Software Troubleshooting Network Server

Job description

The Technology Resilience Analyst will support the Technology Resilience program by partnering with infrastructure, cloud, application, database, cybersecurity, and platform teams to improve the organization’s ability to respond to, recover from, and learn from technology disruptions. This is a technical role requiring an individual who can actively participate in technical discussions, understand recovery challenges across multiple technology domains, and translate complex technical information into actionable insights for both engineering teams and senior management. The ideal candidate has experience in infrastructure support, cloud operations, disaster recovery, backup and recovery, application support, systems administration, production support, incident management, or a related technical discipline. This role is designed for someone who enjoys solving problems, working across teams, digging into technical issues, and operating in a fast-paced environment where priorities can change quickly. Someone who has worked with SNOW BCM Module, and creating SNOW dashboards would be a good fit. What Success Looks Like The successful candidate will: Understand technical conversations without requiring extensive translation from engineers. Confidently participate in calls involving multiple technology support teams and quickly identify key issues, dependencies, and recovery blockers. Produce high-quality recovery test reports and executive presentations. Help drive remediation efforts following incidents and recovery exercises. Build credibility with engineers, infrastructure teams, cloud teams, and application owners. Operate comfortably in a fast-paced environment with multiple competing priorities. Ability to understand and participate in technical discussions involving: Servers Databases Networking Storage Cloud platforms Backup and recovery technologies Enterprise applications, Role: Technical Business Analyst Location: Charlotte, NC Experience: 7 Years Final Interview: Must be onsite Important: We do not consider someone who is only a general BA. Th…

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Requirements

Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Advanced Microsoft PowerPoint and Excel skills. #CareerBuilder #Monster #Dice #Indeed #LinkedIn

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