Backup Storage Engineer

• Manage NetWorker environment setup, installation, configuration, policy management, backup operations, restore/recovery, monitoring, reporting, maintenance, updates, security, and compliance activities.
• Configure, monitor, troubleshoot, and support Dell Data Domain systems, including system setup, connectivity, performance, capacity, replication, and hardware-related issues.
• Independently troubleshoot backup failures, restore issues, performance degradation, connectivity problems, and infrastructure incidents.
• Support backup and recovery operations across physical servers, virtualized platforms, SAN, NAS, and storage environments.
• Perform Root Cause Analysis (RCA) and implement sustainable corrective actions.
• Proactively monitor backup infrastructure, capacity, jobs, alerts, health, and performance.
• Coordinate complex technical issues with Dell, Wasabi, Acronis, and other OEM/vendor support teams.

• 8+ years of relevant enterprise Backup / Data Protection / Storage experience.
• Strong hands-on Dell NetWorker administration and troubleshooting.
• NetWorker installation, configuration, policy management, backup operations, restore/recovery, monitoring, maintenance, security, and support.

• Hands-on Dell Data Domain experience including:

• System setup and configuration
• Monitoring
• Troubleshooting

Strong end-to-end troubleshooting across Host * Data Protection * Data Domain.

Enterprise backup and recovery operations.

Backup failure analysis, recovery validation, and performance troubleshooting.

Linux/Unix and Windows Server troubleshooting.

Virtualization, SAN, NAS, and storage troubleshooting.

Incident, Problem, Change, and Service Request Management.

OS patching, controlled change execution, monitoring, and infrastructure diagnostics.

Strong documentation, communication, and stakeholder-management skills.