Entry-Level IT Support Analyst
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Role details
Tech stack
Job description
- Tier 1 IT Support role
- Handle approximately 80-100 support calls per day
- 4+ month contract
- Join a team of support professionals that is continuing to grow
- Customer service and troubleshooting skills are critical for success
Typical Support Issues
- Active Directory password resets and account support
- Printer troubleshooting
- Hardware and software issues
- Mobile device support
- Network connectivity issues
- General IT support and troubleshooting
Requirements
- Desktop Support
- Technical Troubleshooting
- Active Directory
- Windows Operating Systems
- Customer Service
- Technical Support
- Help Desk / Service Desk Experience
- Office 365
- Ticketing Systems
- Device Deployment and Configuration, We’re looking for someone with a strong customer-first mindset, solid technical aptitude, and a desire to learn and grow within IT. This opportunity is well-suited for candidates early in their IT careers who enjoy solving problems and helping end users. Job Type & Location
Benefits & conditions
This is a Contract position based out of Beloit, WI. Pay and Benefits
The pay range for this position is $19.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support TEKsystems
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About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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