Technology Specialist - IT Service, Support and Operations | Supply Chain Management | Manhattan WMS
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Job description
UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions Limited to 2 submission per supplier. Please submit your best. We prioritize endorsing those with complete and accurate information Avoid submitting duplicate profiles. We will Reject/Disqualify immediately. Make sure that candidate’s interview schedules are updated. Please inform the candidate to keep their lines open. MANDATORY: Please include in the resume the candidate s complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED. Job title: WMS Functional Consultant (Implementation & Production Support) Work Location: Burlington,NJ 08016 Vendor Rate: #### USD/hr Minimum years of experience: 10+ Would you require the candidates to meet you for in person interview? No Is Skype/WebEx interview,OK? OK Is this onsite/remote position: Hybrid (Need to travel to client location based on client need) If onsite, will you be considering relocation candidates: ok Does this position require Visa independent candidates only? No, Investigate and resolve production incidents and business-critical issues. Perform root cause analysis (RCA) and implement permanent fixes. Troubleshoot inventory discrepancies, order fulfillment issues, integration failures, and operational exceptions. Coordinate with cross-functional teams during critical incidents and hypercare support. Monitor system health and ensure SLA compliance.
Requirements
We are seeking an experienced Manhattan WMOS professional with 10-12 years of Warehouse Management System (WMS) implementation and support experience., 10-12 years of Warehouse Management experience. Strong hands-on experience in Manhattan WMOS configuration and support. Strong understanding of warehouse operations and supply chain processes. Strong troubleshooting and defect analysis skills. Experience in production support and incident management. Experience with SQL for data analysis and troubleshooting. Ability to perform root cause analysis and recommend solutions. Experience working in onshore-offshore delivery models. Good to have skill: Experience supporting Daifuku WES/MHE systems. Please provide the TOP skills, and the years of experience that you ll consider: Manhattan WMOS support experience preferably on version 2018 OR higher. WCS integrations SQL Project Code: NextGen,DC,System enhancement sow
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