Senior IT Systems Engineer

We are looking for an experienced Senior IT Systems Engineer to join us. Reporting to the Head of DevOps, Security & IT, this individual will design, automate, secure, and operate our corporate technology environment across cloud infrastructure, identity and access management, endpoint platforms, enterprise SaaS, networking, and core IT services.

This is a hybrid role with Monday-Wednesday being onsite at our office in South San Francisco.

How You’ll Contribute:

• Support our internal network infrastructure at our South San Francisco office, including WAN/LAN, VPN, DNS, and DHCP
• Grow and support our on-premises compute, security, and telecommunications infrastructure (phones, conference rooms, video conferencing, audiovisual, security cameras)
• Provide identity and authentication support for employees, external collaborators, and contractors using platforms like Okta and Google Workspace, and AWS IAM
• Assist with lab workspace build outs
• Support existing cloud platforms (including AWS, GCP, JIRA, Slack, Salesforce)
• Support both MacOS and Windows platforms.
• Support Color MDM infrastructure (Iru)
• Maintain and improve MDM onboarding and offboarding workflows.
• Help build and support cross-functional ticketing system
• Research new technologies; provide suggestions for changes and improvements that reduce cost and/or increase productivity and efficiency
• Partner with Security Engineering and Compliance teams to improve our internal information security and operational security practices including asset tracking and device monitoring

• Extensive knowledge of networking concepts and troubleshooting techniques to support day to day operations of a hybrid on-premises/cloud network.
• 5+ years of experience with AWS cloud infrastructure and infrastructure as code using Terraform
• Identity and access management experience (IAM)
• Experience producing thorough documentation, runbooks and SOPs
• A demonstrated track record of successfully communicating technical terms and concepts to a broad range of audiences - technical, non-technical, internal and external stakeholders
• Experience working in a remote/distributed team environment

3.53.5 out of 5 stars San Francisco, CA Hybrid work $150,000 - $175,000 a year, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Cell phone reimbursement, Helpful Though Not Required
• Jamf Certifications (200 Level or higher)
• Network certification(s)
• IAM/Okta certification(s)

What We Offer:

• Competitive salary
• Comprehensive medical, dental, vision, life, and disability benefits
• 401k match
• Monthly phone and wifi stipend for employees, annual ergonomic stipend
• Generous vacation policy, paid holidays and company-wide recharge days
• Equal paid parental leave for birthing and non-birthing parents
• Free cancer screening and prevention resources for employees and their adult dependents

Base Salary Range: $150,000-175,000/year