IT Field Technician

Quanta Services
Channelview, TX, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Issue Tracking Systems Information Technology Audit Networking Hardware Virtual Private Networks (VPN) Internet Service Provider Networking Basics TCP/IP
+5 more
Wireless Access Point Wi-Fi Technology Network Routers Peripherals Laptops

Job description

  • Install, configure, troubleshoot, and repair desktops, laptops, printers, mobile devices, and peripherals at job sites and offices
  • Set up, maintain, and troubleshoot network equipment (switches, routers, access points, structured cabling) at field/job sites
  • Rack, stack, and cable network and server equipment in the field as needed
  • Respond to and resolve IT support tickets remotely and on-site in a timely manner
  • Image, configure, and deploy new equipment; maintain accurate asset inventory and tracking
  • Support onboarding/offboarding of field employees (account setup, hardware provisioning, access/badge coordination)
  • Diagnose and resolve connectivity issues (Wi-Fi, VPN, hardwired) at remote sites
  • Coordinate with vendors (Dell, Insight, ISPs, etc.) on equipment orders, repairs, and warranty service
  • Perform routine site IT audits - inventory checks, cable management, equipment condition
  • Document all work performed and maintain accurate records in the ticketing system
  • Travel to remote job sites as needed, including extended stays in West Texas

Requirements

  • High school diploma or equivalent required; Associate’s degree or IT certification (A+, Network+) preferred
  • 1-3 years of hands-on IT support or field technician experience
  • Working knowledge of Windows OS, Active Directory, and basic networking (TCP/IP, DHCP, DNS)
  • Ability to lift up to 50 lbs and perform physical tasks (climbing, kneeling, working in confined or outdoor spaces)
  • Comfortable working in varying field/industrial site conditions, including heat and remote locations
  • Valid driver’s license with a clean driving record; ability to travel by vehicle or air as needed
  • Willingness to travel and stay on-site for extended periods (2-3 weeks at a time for Houston/Channelview-based candidates working West Texas assignments)
  • Strong communication skills and ability to work independently with minimal supervision
  • Must be able to pass a background check and drug screening

Benefits & conditions

Pulled from the full job description

  • Health insurance
  • 401(k) matching
  • Employee discount
  • Vision insurance
  • Health savings account
  • Dental insurance
  • Flexible spending account, As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
  • 401(k) with immediate matching and vesting
  • Fully comprehensive benefits packages; Medical, Dental, Vision

  • Your choice of PPO, HSA, FSA

Short term and long term benefits

Employee discounts on consumer goods

About the company

NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in Channelview, TX and provides engineering, design, procurement, construction and support services to the chemical, petrochemical, pipeline, oil & gas, bulk storage and terminal industries throughout the country. We offer individual project services as well as turnkey EPC project implementation. NorthStar possesses the skills and expertise to self-perform the design and installation of civil, structural, mechanical, piping, electrical, and instrumentation systems throughout a broad array of industrial applications. Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member’s unique contributions. We’re at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.

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