Desktop Support Engineer
Qualis1 Inc
Dallas, TX, United States
12 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$104,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Android Software Development
Apple IOS
Apple Mac Systems
Microsoft Outlook
Microsoft Office
Microsoft Software
Skype for Business
Computer Equipment
Requirements
- 5+ yearsâ experience in âWhite Gloveâ / C-Suite executive support
- 5+ yearsâ experience in business communication platforms such as messaging, video conferencing, telephony etc.
- 5+ yearsâ experience in desktop hardware, operating systems, smartphones, and printers.
- 5+ yearsâ experience in Microsoft products (Windows, Office, Outlook, Skype, etc.)
- 3+ years of experience in a large or mid-size financial institution (preferred).
- Expert knowledge of MacOS, Windows, iOS, and Android operating systems.
- Strong computing, analytical, and troubleshooting skills.
- Independently resolve complex, break/fix issues in person or via telephone
- High level of professionalism and strong personal interaction skills
- Excellent organizational skills; attention to details.
- Ability to multitask in a fast-paced environment.
- A+ Certification (preferred)
- Microsoft Certified Professional - MCP (a plus)
- ITIL Foundations Certified (a plus)
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