Application Support Engineer

We are seeking an experienced Application Support Engineer to provide onsite support for business-critical applications within an Upstream Oil & Gas environment. The role will support corporate, HR, and EHS applications and will be responsible for troubleshooting, incident resolution, integrations, releases, and reliable day-to-day application operations., * Provide production and application support for Upstream Oil & Gas, Corporate, HR, and EHS applications.

• Troubleshoot application issues and manage incidents and problems through resolution.
• Perform root cause analysis (RCA) and implement corrective/preventive actions.
• Support system and data integrations across enterprise applications.
• Coordinate and execute application releases, deployments, and cutovers.
• Work with business and technical teams to ensure availability and stability of production-critical applications.
• Monitor and support day-to-day application operations.

• Strong experience in Application/Production Support.
• Experience supporting applications in an Upstream Oil & Gas environment.
• Strong troubleshooting, Incident Management, Problem Management, and RCA skills.
• Experience with system and data integrations.
• Ability to support business-critical applications in a production environment.
• Strong communication and stakeholder coordination skills.
• Must be able to work onsite at Hess Tower in Houston, TX.

Preferred / Good-to-Have Skills

• SQL
• Power BI
• Power Apps
• SAP-integrated systems
• Experience coordinating production releases and application cutovers.