Systems Administrator

Location: Montréal, QC or Philadelphia, PA Department: IT Reports to: IT Infrastructure Manager Works under the guidance of: Lead Systems Administrator / Architect Position Type: Full-Time Schedule: Monday-Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required., Role Summary The mid-level Systems Administrator is responsible for the administration, maintenance, and operational support of the organization’s Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals., * Administer and maintain Windows Server, Active Directory, DNS, and DHCP. * Perform daily operational tasks in Azure/Entra, including VM management, VNet/NSG configuration, storage, monitoring, and backups. * Support and troubleshoot issues involving Azure hybrid identity (Entra Connect). * Provide L2/L3 escalation for systems-related incidents and service requests. * Monitor system health, performance, and capacity; apply patches and updates. * Perform backup/restore operations and ensure recovery readiness. * Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs. * Collaborate with other SysAdmins, network, security, web/application, and SQL teams. * Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices). * Follow standards and direction set by the Lead SysAdmin/Architect. * Document system configurations, procedures, and troubleshooting steps.

• 3-6 years of hands-on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity. * Strong experience with Windows Server and Active Directory administration (users, groups, OUs, GPO basics, DNS/DHCP). * Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS). * Operational experience with Microsoft Azure, including:
• Virtual Machines
• VNets, NSGs, routing basics
• Azure Backup
• Azure Monitor and basic Log Analytics
• Hybrid identity components (Entra Connect)
• Microsoft 365 administration (Exchange Online, SharePoint, Teams). * Experience supporting enterprise or mid-sized environments (1000-5000 users preferred). * Strong troubleshooting and analytical abilities, especially log-driven debugging. * Basic PowerShell scripting for administration tasks. * Ability to handle L2/L3 support independently while collaborating with senior team members.

Nice-to-Have Qualifications

• Experience with Linux or Unix appliances (bonus only). * Familiarity with Cloudflare concepts (DNS, WAF). * Basic understanding of SQL connectivity troubleshooting. * Experience working in ITIL-driven or structured operational environments.

Competencies

• Strong problem-solving and analytical thinking * Effective collaboration and communication * Adaptability and willingness to learn * Attention to detail and adherence to standards * Ability to manage multiple tasks in a dynamic environment

Skills: Administrative Skills, Analysis Skills, Business Solutions, Communication Skills, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Debugging Skills, Detail Oriented, Firewalls, IP Addressing, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Layer 3 Protocols, Linux Operating System, Maintenance Services, Microsoft Active Directory, Microsoft Exchange Server Administration, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, Multitasking, Network Routing, Operating Systems, Operational Support, Printers, Problem Solving Skills, Quality Control, Radio Frequency, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Software Patches, Subnet, System Architecture, Systems Administration/Management, Testing, Unix Operating Systems, Virtual Machine (VM), Warehousing, Windows PowerShell

Almo Corporation is the largest independent distributor of appliances, consumer electronics, professional A/V equipment, furniture and housewares in the United States. Serving the needs of retailers across the country, Almo operates 9 regional distribution facilities with over 2.5 million square feet of warehousing.