Systems Administrator

• Provide day-to-day technical assistance for employees by resolving issues related to computers, applications, connectivity, and enterprise systems.

• Administer user identities, access levels, and security permissions within Microsoft-based platforms and related business systems.

• Maintain and support Windows server environments, including core services that keep business systems stable, available, and secure.

• Install, configure, and troubleshoot endpoint devices such as desktops, laptops, mobile tools, peripherals, and communication hardware.

• Track infrastructure health and respond to performance concerns or outages to minimize disruption and maintain continuity.

• Assist with network operations by supporting switching, wireless access, firewall connectivity, and general troubleshooting across the environment.

• Coordinate onboarding and offboarding tasks by preparing accounts, assigning appropriate access, and deploying equipment for employees.

• Contribute to backup, recovery, and disaster preparedness efforts to help protect business data and maintain operational resilience.

• Support continuous improvement initiatives through documentation, standardization, and automation using scripting tools where appropriate.

• Promote strong security practices across systems, devices, and user access while helping enforce established IT controls. Requirements * Minimum of 3 years of experience in systems administration, infrastructure support, or technical support within a business setting.

• Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.

• Demonstrated experience administering Microsoft Windows Server, Active Directory, Group Policy, and Microsoft 365 environments.

• Working knowledge of core network services and troubleshooting, including DNS, DHCP, switching, wireless connectivity, and general connectivity issues.

• Ability to diagnose and resolve hardware, software, desktop, and access-related problems for both technical and non-technical users.

• Familiarity with virtualization and cloud technologies such as VMware and Microsoft Azure.

• Experience with networking technologies and tools, including Cisco environments, Meraki, and SD-WAN solutions.

• Scripting exposure with PowerShell, Python, or similar tools, along with strong communication skills and proficiency in Microsoft Office applications. Technology Doesn’t Change the World, People Do.®

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