ERP Application Manager - Microsoft Dynamics 365 Business Central

This is a business-critical role for someone who enjoys solving complex operational challenges, improving manufacturing processes, and becoming the internal expert responsible for the company’s ERP ecosystem., * Own and manage the Microsoft Dynamics 365 Business Central environment.

• Serve as the primary internal expert for Business Central configuration, functionality, and best practices.
• Maintain system configuration and ensure long-term platform stability.
• Act as the main point of contact for ERP-related questions across the organization.

System Stabilization & Operational Support

• Investigate and resolve issues related to production posting, inventory accuracy, manufacturing processes, order flow, and inventory costing.
• Perform root cause analysis and implement sustainable long-term solutions.
• Establish monitoring and exception reporting processes to proactively identify issues before month-end.
• Support Finance during month-end close activities, with a focus on inventory valuation and work-in-progress (WIP).

Manufacturing Process Optimization

• Support and optimize manufacturing modules including:
• Production Orders
• Bills of Materials (BOMs)
• Routings
• Work Centers
• Capacity Planning
• Inventory Costing
• Identify opportunities to improve operational efficiency through better ERP utilization.
• Drive continuous process improvements across manufacturing and finance operations.

User Training & Documentation

• Build and maintain comprehensive Business Central documentation.
• Develop training materials and end-user guides.
• Establish and mentor a network of Business Central superusers across all company locations.
• Provide functional support and knowledge sharing to business users.

Vendor & Stakeholder Management

• Manage relationships with Microsoft Dynamics implementation and support partners.
• Coordinate issue resolution and enhancement requests with external vendors.
• Ensure agreed service levels and project deliverables are met.
• Collaborate closely with Finance, Operations, Manufacturing, and executive leadership.

• Strong commercial experience with Microsoft Dynamics 365 Business Central.
• Hands-on experience supporting a live Business Central environment after go-live.
• Experience working within a manufacturing environment.
• Strong knowledge of:
• Production Orders
• Bills of Materials (BOM)
• Routings
• Work Centers
• Capacity Planning
• Inventory Costing
• Experience supporting multi-site or multi-location organizations.
• Strong understanding of finance and operational business processes, including month-end close.
• Ability to communicate effectively with both manufacturing personnel and executive stakeholders.
• Excellent analytical and problem-solving skills.
• Strong ownership mindset with the ability to work independently.
• Good spoken and written English., * Experience in metal fabrication, steel manufacturing, or other discrete manufacturing industries.
• Previous experience with Microsoft Dynamics NAV.
• Experience with manufacturing ISV add-ons.
• Familiarity with EDI integrations and shop floor data collection solutions.
• Experience supporting subcontract manufacturing processes such as plating, galvanizing, heat treatment, or powder coating.
• Microsoft Dynamics 365 Business Central certification.

In return, we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment - exclusive access to a rich pool of colleagues willing to share their endless insights into the widest variety of modern technologies
• Mobilunity Medical Insurance program designed to meet our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup - separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Never-ending fun: sports events, tournaments, music band, multiple affinity groups