Systems Administrator

As a Systems Administrator, you’ll support and maintain a variety of client environments while serving as a trusted technical resource.

Responsibilities include:

• Troubleshoot and resolve escalated technical issues remotely and onsite.
• Manage and support Microsoft 365 environments, including Exchange Online, Entra ID, and Intune.
• Administer Windows Server environments, Active Directory, Group Policy, DNS, and DHCP.
• Support virtualization platforms and cloud-based infrastructure.
• Configure and maintain backups, disaster recovery solutions, and business continuity systems.
• Troubleshoot networking issues involving switches, firewalls, VPNs, wireless networks, and internet connectivity.
• Deploy and support desktops, laptops, servers, and network equipment.
• Assist with infrastructure projects, migrations, and technology upgrades.
• Monitor client systems and respond to alerts generated by RMM and monitoring platforms.
• Create and maintain documentation for client environments and technical procedures.
• Work directly with vendors and third-party providers when escalation is required.
• Improve security, automation, and operational efficiency across client environments.

Technologies You’ll Work With

• Microsoft 365
• Exchange Online
• Entra ID
• Intune
• Windows Server
• Active Directory
• Azure
• Hyper-V and VMware
• Backup and Disaster Recovery Platforms
• Firewalls and VPNs
• Endpoint Security Solutions
• PowerShell
• Remote Monitoring & Management (RMM) Tools

We’re looking for a Systems Administrator who enjoys solving technical challenges, helping clients succeed, and expanding their technical expertise. This position offers exposure to a wide variety of technologies and environments, making it an excellent opportunity for IT professionals looking to accelerate their careers.

If you’re curious, motivated, and enjoy learning new technologies, we’d like to talk with you., * 2+ years of professional IT support, administration, or MSP experience.

• Strong troubleshooting and problem-solving skills.
• Experience supporting Microsoft Windows and Microsoft 365 environments.
• Working knowledge of networking fundamentals (DNS, DHCP, VPNs, switching, wireless networking).
• Excellent communication and customer service skills.
• Ability to work independently and manage priorities effectively.
• Valid driver’s license.
• Ability to pass a background check.

Preferred

• Experience with Active Directory and Group Policy.
• Experience with Entra ID and Intune.
• Experience with Windows Server administration.
• Azure experience.
• VMware or Hyper-V experience.
• Firewall and network administration experience.
• PowerShell or scripting experience.
• Technical certifications such as CompTIA, Microsoft, Cisco, or similar.

Who Succeeds Here

Our most successful team members are:

• Curious and eager to learn.
• Strong communicators who enjoy helping people.
• Accountable and dependable.
• Comfortable working across many different technologies and environments.
• Motivated by solving problems and continuously improving their skills., * Ability to lift up to 50 pounds.
• Ability to climb stairs and ladders when necessary.
• Ability to sit, stand, walk, bend, and work with computer equipment for extended periods.
• Ability to work in person and travel to client sites throughout the Fort Wayne area., * Technical support: 2 years (Required)

Pulled from the full job description

• 401(k)
• 401(k) matching
• Paid time off
• Opportunities for advancement, * Competitive salary ($60,000-$75,000)
• Company vehicle
• Flexible scheduling
• Paid Time Off
• 401(k) with company matching
• Professional development opportunities
• Exposure to a wide variety of technologies
• Collaborative and supportive team environment
• Clear opportunities for advancement, * 401(k)
• 401(k) matching
• Paid time off

Fort Wayne IT Solutions is a growing Managed IT Services Provider supporting small and mid-sized businesses throughout Northeast Indiana. We help organizations leverage Microsoft 365, cloud technologies, cybersecurity solutions, networking, and modern infrastructure to operate securely and efficiently., Fort Wayne IT Solutions is a stable and growing MSP dedicated to delivering exceptional technology support and cybersecurity solutions to businesses throughout Northeast Indiana. We believe in investing in our team, providing opportunities for professional growth, and creating an environment where talented professionals can build rewarding long-term careers.