Machine Learning Engineer Graduate (Commercial AI-CRM and Transaction) - 2027 Start

The Commercial AI-CRM and Transaction team focuses on TikTok advertiser growth algorithms. Leveraging deep learning and large language model technologies, the team builds an algorithmic system for advertiser growth, optimizes the operational efficiency of global commercial platforms, and empowers sustainable long-term business revenue growth.

The team is exploring a new paradigm of enterprise intelligence in the era of large models, building next-generation intelligent Agent systems for customer growth, sales operations, and business decision-making. The team is committed to the innovative application of LLM, Agent, multimodal intelligence, and machine learning technologies in real-world business scenarios, driving the evolution of AI from an “assistant tool” into an intelligent partner capable of understanding business, developing strategies, and executing tasks., * Explore Enterprise-level Intelligent Agent Technologies: Research LLM Agent technologies, including complex reasoning, task planning, knowledge augmentation, long-term memory, and autonomous decision-making. Build intelligent systems capable of understanding business objectives, completing complex tasks, and continuously optimizing.

• Intelligent Dialogue and AI Call Technologies: Explore next-generation intelligent interaction technologies, including real-time speech, multi-turn dialogue, intent understanding, and dialogue strategy generation. Build AI Sales Agents with natural communication capabilities to improve customer engagement and conversion efficiency.
• Intelligent Decision-Making and Risk Management: Combine customer data, business knowledge, and machine learning models to explore customer risk identification, credit limit estimation, and intelligent decision-making capabilities. Help businesses achieve a balance between growth and risk management.
• Intelligent Customer Understanding and Business Insights: Leverage LLM and machine learning technologies to understand customer industries, brands, business status, and organizational relationships. Build intelligent customer profiles, identify customer needs and potential business opportunities, and enhance customer management capabilities.

• Individuals who are completing or have recently completed a Master’s degree in Computer Science, Artificial Intelligence, Natural Language Processing, or a related technical discipline.
• Familiarity with at least one mainstream Agent framework (e.g., LangGraph, OpenClaw, Hermes, Codex, Claude Code, etc.) with hands-on experience.
• Deep understanding of the core principles of Large Language Models (LLMs) and AI Agents. Familiarity with mainstream Agent architectures (e.g., ReAct/PlanAct), Multi-Agent systems, and concepts such as Context Engineering and Memory.
• Solid AI/ML background with in-depth knowledge of post-training techniques such as SFT and RLHF.
• Excellent coding skills with strong fundamentals in data structures and algorithms. Proficiency in C/C++ or Python.
• Strong teamwork, collaboration, and communication skills.

Preferred Qualifications:

• Practical experience in fine-tuning model capabilities for specific tasks is preferred., Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment

(part of ByteDance) 3.33.3 out of 5 stars San Jose, CA $128,000 - $256,000 a year, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Paid sick time, Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo., Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day., TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.