IT Interface Analyst

The IT Interface Analyst is responsible for the day-to-day management, support, and optimization of healthcare system interfaces, including communication, troubleshooting, software design, development, testing, and implementation within the Cloverleaf Interface Engine and Epic Bridges system.

In this role, the successful candidate will work with existing Epic system implementations, develop and support new system integrations, and ensure ongoing stability and performance of interface solutions. The IT Interface Analyst will collaborate closely with technical teams, vendors, and end users to resolve issues, optimize system functionality, and enhance workflows. This position plays a key role in leveraging technology to improve operational efficiency, support clinical and business processes, and contribute to the delivery of high-quality patient care.

Responsibilities:

• Responsible for planning, designing, building, testing and implementing information systems that support and enhance clinical practices and business processes.
• Able to independently evaluate systems, analyze complex issues and problems, test data and assist customers in reaching resolution(s).
• Strong working knowledge of clinical systems and ancillary departments, operations, and core process workflows.
• The ability to elicit customer requirements and design technical solutions that meet the customer’s needs.
• Participates and leads testing of module updates, enhancements, custom programming and new releases.
• Provides ongoing maintenance and support for assigned applications with little to no assistance.
• Able to utilize current issue tracking software to document contact with customers and resolutions to issues.
• Will routinely manage IS related & non-IS related projects with limited management oversight.
• Must work effectively with team members, have strong communication skills and always maintain a professional demeanor., * Designs and develops system-to-system interfaces using HL7 interface engine technology and Epic Bridges interface technology.
• Participates in internal process improvement projects.
• Assesses organizational needs and troubleshoots, supports and recommends solutions to integration issues.
• Conducts qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Translates the business functionality into Epic system configuration and workflow validations.
• Provides technical support to team members.
• Ability to work flexible schedules to meet job requirements; requires after-hours support.

• Relevant health care IT experience working with HL7 integrations.
• Epic certification required or experience in the Epic Bridges interface technology. (Epic certification is required within 6 months from employment.)
• Certification on Cloverleaf interface engine. (May hire into position without certification but must attain certification within the first 6 months of hire to continue employment)., * LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.

Required:

• Bachelor’s or Associate Degree or have acquired 1 to 3 years of equivalent experience.

Preferred:

• Bachelor’s/Associate Degree in Computer Science, Information Systems, Engineering, Health Information, Business Administration, Nursing or other related field.