IT Infrastructure Technician

An established technology organisation is looking for an Infrastructure Technician to support and maintain cloud-hosted infrastructure environments, primarily within Microsoft Azure.

This is an excellent opportunity for an Infrastructure Technician with experience across cloud infrastructure, patching, monitoring, security hardening, and customer-facing technical support.

The role is home-based, with travel to customer sites across the UK and occasional wider European support when required., As the Infrastructure Technician, you will be responsible for:

• Supporting and maintaining Azure-based hosting infrastructure
• Managing infrastructure deployments, upgrades, patching, and maintenance
• Working with customers to coordinate patch schedules and infrastructure changes
• Monitoring Public and Private Cloud environments
• Supporting SaaS, PaaS, and IaaS service availability in line with SLA commitments
• Maintaining alerting, monitoring, and reporting systems
• Supporting disaster recovery planning and failover testing
• Implementing security best practice across infrastructure environments
• Supporting authentication, RBAC, and access control management
• Producing technical documentation, architecture diagrams, and deployment documentation
• Supporting compliance across ISO27001, GDPR, Cyber Essentials+, and NCSC principles
• Assisting with technical pre-sales support when required

Do you have a valid Driving License license?, Do you have experience in Sales support?, We’re looking for an Infrastructure Technician with experience in:

Essential:

• Microsoft Azure infrastructure administration
• Windows Server patching and maintenance
• Cloud monitoring and alerting tools
• Infrastructure security hardening
• Disaster recovery / backup environments
• Technical documentation and infrastructure diagrams
• Customer-facing technical communication
• Full UK driving licence

Desirable:

• SaaS / PaaS / IaaS environments
• ISO27001 / Cyber Essentials+ awareness
• Microsoft cloud certifications
• Infrastructure deployment project work
• Authentication / RBAC administration

• Home-based working
• Technical training and certification support
• Exposure to enterprise cloud infrastructure
• Customer-facing project work
• Long-term progression in cloud infrastructure