Secret ServiceNow Developer

Insight Global is seeking a Secret ServiceNow Developer to sit at Fort Meade. This individual will help architect, configure, develop, and maintain complex ServiceNow solutions that support enterprise IT operations across a large-scale Department of Defense environment. The role will focus heavily on ITSM processes, workflow automation, service catalog development, platform integrations, CMDB improvements, and digital transformation initiatives. The ideal candidate brings deep ServiceNow development expertise, strong customer-facing communication skills, and experience working within Agile environments while mentoring junior team members and driving enterprise-level modernization efforts.

Active DoD Secret Clearance- open to taking someone clearable

Security+ (or DoD 8570 IAT Level II compliant certification) required within 14 days of hire

Bachelor’s degree with 4-8 years of relevant experience OR Master’s degree with 6-10 years OR equivalent additional experience in lieu of degree

4-6 years of infrastructure design, development, and support experience

4+ years of ServiceNow development experience implementing, supporting, and upgrading ITSM, OMT, TSM, TSOM, and Workforce Management modules

Strong experience configuring and customizing ServiceNow platform

Experience developing ServiceNow applications and integrations

ITSM process experience (Incident, Problem, Change, Request, Knowledge) ServiceNow Certified Application Developer

ITIL Foundation or ITIL Certification

AWS Certifications

ServiceNow Certifications

Agile/Scrum experience

SAFe methodology experience

JIRA, Git, and Confluence experience

$65/hr to $75/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.