ServiceNow Developer

The Summit

Fort Meade, MD, United States

12 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

4 years minimum

Working hours

Regular working hours

Job source

www.clearancejobs.com

Tech stack

Computer-Aided Design Application Programming Interfaces (APIs) Agile Methodology Configuration Management Databases CompTIA Security+ System Configuration Custom Software Tivoli Management Framework Scrum Methodology ServiceNow Application Engine Software Engineering Systems Integration

+7 more

Scripting Client Side Scripting Apache Kafka Api Management ServiceNow Customer Service Management Legacy Systems Servicenow

Job description

Design, develop, configure, and maintain ServiceNow solutions supporting DISA modernization efforts, including ITSM, CMDB, CSM, OMT, TSM, and TNI capabilities

Build and enhance custom applications, workflows, service catalogs, dashboards, reports, forms, tables, automated processes, and role-based access controls to meet mission and operational requirements
Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer automations, notifications, and REST/API integrations with enterprise systems and external data sources
Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and support migration of legacy systems into the ServiceNow platform
Troubleshoot and resolve platform, application, performance, and integration issues while supporting platform upgrades, enhancements, and continuous improvement initiatives
Participate in Agile development activities, maintain technical documentation, and deliver scalable solutions that improve mission management, satellite communications ordering, operational visibility, network performance, and service delivery for DISA and DoD customers

Requirements

4+ years of hands-on ServiceNow development experience, including ITSM, CMDB, custom application development, and platform configuration

Strong software development experience with ServiceNow scripting and configuration, including Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and REST-based integrations
Experience designing and implementing ServiceNow applications, workflows, forms, tables, dashboards, reports, service catalogs, and automated business processes
Experience integrating ServiceNow with external systems and APIs, as well as troubleshooting and resolving complex platform, application, and integration issues
Knowledge of security, access controls (ACLs), notifications, reporting, and platform best practices within enterprise ServiceNow environments
Active DoD security clearance or the ability to obtain, and a current CompTIA Security+ certification (obtain within 15 days of start date)

Desired:

ServiceNow Certified Application Developer (CAD) highly preferred; ServiceNow Certified System Administrator (CSA) preferred
Relevant experience with ServiceNow modules (CSM, OMT, TSM, and TNI), Integration Hub, and enterprise integrations such as Kafka, Netcool, or Elastic
Knowledge of ITIL processes and experience supporting telecommunications, satellite communications, DISA/DoD environments, and Agile/Scrum or SAFe development methodologies