DISTRIBUTED COMPUTER SYSTEMS ANALYST

This open competitive advertisement is for a Career Service position located at Central Office in Tallahassee, FL in the Office of Information Technology. The mission of the Office of Technology in the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the Department’s operations and enhance its efficiency. This position is not a telework position and is required to report to the FDC office in the area it serves., * This position will be responsible for providing support for computer systems at multiple sites as part of the

• Department’s Central Office: staff responsibilities below apply to most computer equipment (including personal computers, midrange minicomputers, and the large mainframe computer), telecommunications and related software.
• Responsible for planning, designing, implementing and troubleshooting the local client architecture including connecting personal computers to the local area network, installing client software products and maintaining documentation related to the personal computers connected to the environment, and troubleshooting problems.
• Responsible for installation and support of network computers, including setup and loading of software; and performing the technical role of system manager including functions of backup, recovery, troubleshooting.
• Assists with providing general support of peripheral devices such as, but not limited to, monitors, docks, printers, USB drives, and scanners.
• Provides support for software packages including, but not limited to, Microsoft Office 365 v2016, Adobe products, terminal emulation software, etc.
• Assists with the maintenance of inventory user issued IT equipment.
• Assists other IT units, such as Field Staff, with issues as needed.
• Provides after hours “on-call” support on an as-needed basis.

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a high school diploma or its equivalent.
• Must have experience supporting desktop computer equipment in a Criminal Justice Information Systems (CJIS) environment.
• Must have a valid Driver’s License.
• Must be able to work on-call, if needed, including during times of Emergencies or Disasters.
• Able to lift 50 pounds multiple times., * Completed a Degree, Coursework, or Technical Certifications such as CompTIA® A+ Certification.
• Experience with VoIP systems.
• Experience with any software for tracking technical work, such as Cherwell, Service Now, or other IT related tracking systems.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.

• Retirement Plans with the Florida Retirement System:

• Pension Plan (Traditional Retirement Pension Plan)
• Investment Plan (401(K)-Type Retirement Plan)
• Deferred Retirement Option Program (Drop)
• Deferred Compensation
• Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member’s distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption., The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.