DISTRIBUTED COMPUTER SYSTEMS ANALYST

This position reports to the Desktop Operations Manager within the Bureau of Service Operations and is responsible for providing systems administration, as well as 1st and 2nd tier support within the Desktop Operations team, which provides installation, implementing, maintaining, and supporting distributed computer systems and peripherals, including hardware, software, and communications components. This team supports the department’s desktops / laptops and related peripherals., * The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).

• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation
• Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.

The elements of the selection process may include a skill assessment and/or oral interview. * FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32309

• Skill supporting distributed processing operations, procedures, and equipment
• Skill supporting Windows Operating Systems
• Skill supporting desktop productivity applications, including Microsoft Office Suite
• Skill supporting Outlook in an Exchange environment
• Accurate and efficient root cause analysis
• Knowledge of Microsoft System Center Configuration Manager
• Knowledge of enterprise desktop deployment solutions
• Knowledge of information security best practices
• Ability to remotely troubleshoot and resolve technical incidents
• Knowledge of Windows scripting techniques
• Knowledge of IT Infrastructure Library (ITIL) concepts
• Knowledge of enterprise virus mitigation and protection solutions
• Ability to develop training materials related to distributed systems components
• Ability to process information logically and solve problems
• Ability to communicate clearly and effectively
• Ability to work well under pressure from timelines and deliverables
• Ability to plan, organize, and coordinate work assignments
• Ability to focus on completing tasks and providing deliverables
• Ability to handle multiple competing priorities
• Process development, implementation, and improvement skills
• Teamwork and interpersonal skills
• Demonstrated ability to apply technology solutions to business processes
• Effective written and verbal communications skills, * A bachelor’s degree or above from an accredited college or university with a major in one of the computer sciences or in management information systems.
• A bachelor’s degree or above from an accredited college or university (or) completion of a two-year program of study from a vocational / technical school or accredited community college in a computer science field (or) two years’ experience working in a distributed systems environment.
• Experience using Microsoft Systems Center/SCCM.
• Experience using enterprise data protection and/or encryption solutions.
• Experience using Active Directory.
• Experience using enterprise desktop deployment solutions.
• IT service desk/help desk experience including MS Office support.
• Experience supporting Windows 10 or higher.
• Experience with desktop and laptop hardware/configuration repairs.
• Experience installing and supporting Windows Operating Systems.
• Experience troubleshooting and resolving technical incidents locally and remotely.
• Experience working on a technology team.

Job Related Requirements

• A Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all applicants’ criminal and juvenile delinquency records, even those that have been sealed or expunged.
• This position is subject to on-call and call-back to work, seven (7) days a week, twenty-four (24) hours a day, as needed, in the event of an outage or emergency, and is eligible for overtime pay.
• Selected candidates must be able to lift up to 50 lbs.

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: . If you’re seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.