Application Specialist
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Role details
Tech stack
Job description
EDDA Technology is seeking a Surgical Applications Specialist to serve as the primary clinical and technical expert for our surgical application platform. This field-based role focuses on training, driving adoption, and clinical excellence in operating and in Interventional rooms., * Deliver best-in-class clinical training and education to robotic surgeons, Interventional Radiologists, and OR support staff on the approved use, setup, troubleshooting, and integration of the system into surgical workflows (pre-operative, intra-operative, and post-operative).
- Provide real-time support during live surgical cases, acting in a capacity like a First Assistant: assisting with system setup, workflow optimization, technical guidance, and ensuring efficient, safe use under high-pressure OR conditions.
- Troubleshoot application and technical issues on-site or remotely; escalate complex problems as needed and document case metrics/outcomes.
- Gather and report customer feedback, clinical insights, and competitive intelligence to product management and R&D to inform product improvements, training materials, and future development. Produce educational content as needed.
- Maintain accurate documentation of training, case support, and customer interactions in accordance with company quality and regulatory requirements.
- Attend and demonstrate at trade shows when needed and collaborate closely with sales and marketing.
- Other job-related duties as assigned.
- Must be based in or near New Jersey (Princeton HQ) with HQ attendance when required.
Requirements
- Surg Tech First Assist (CSFA) or Certified Surgical Technologist (CST), 3+ years OR experience or prior Clinical Applications/Clinical Specialist roles with medical devices.
- Direct hands-on experience with robotic surgical platforms (da Vinci, Hugo, Mako, or similar) in a bedside/console support role, not just observation.
- Comfortable in general, thoracic, hepatobiliary, or urologic surgery service lines.
- Direct experience with surgical medical devices, navigation systems, imaging platforms, robotics, or similar technologies.
- Excellent communication, presentation, and interpersonal skills; ability to train and influence diverse clinical audiences under time-sensitive conditions.
- Proficiency with Microsoft Office
- Experience with CRM systems is a plus.
- Valid driverâs license and ability to travel the US, often on short notice., * How many years of direct hands-on experience with robotic surgical platforms (da Vinci, Hugo, Mako, or similar) in a bedside/console support role do you have?
- How many years of direct experience with surgical medical devices, navigation systems, imaging platforms, robotics, or similar technologies do you have?
License/Certification:
- Certified Surgical First Assistant (Required)
- Certified Surgical Technologist (Required)
Benefits & conditions
Pulled from the full job description
- Parental leave
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Flexible spending account, Salary Range: $100,000 - $130,000, 15% performance-based incentive; compensation is based on experience, education, and relevant skills.
EDDA offers a competitive salary, performance-based bonus, and excellent benefits including medical and dental insurance, vision care, 401k plan, section 125 health and dependent care (flexible spending) accounts, and paid vacations., * 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
About the company
EDDA Technology is an innovative leader in the rapidly growing field of intelligent robotic solutions for precision surgery. Pioneering a âfully quantitative, interactiveâ approach to intelligent imaging analytics and robotic integration, the company has built a proprietary technology platform to facilitate pre-surgical planning and simulation, intra-operative navigation, post-operative evaluation. With its end-to-end enabling platform, EDDAâs goal is to form a comprehensive ecosystem of clinical practice, connection, and education to support physicians and patient management in all tiers of hospitals. IQQAÂŽ is a registered trademark of EDDA Technology. (www.eddatech.com)
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