Application Specialist

Edda Technology, Inc.
Princeton, NJ, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$100,000.0 - $130,000.0
Working hours
Regular working hours
Job source

Tech stack

Computing Platforms System Configuration Microsoft Office

Job description

EDDA Technology is seeking a Surgical Applications Specialist to serve as the primary clinical and technical expert for our surgical application platform. This field-based role focuses on training, driving adoption, and clinical excellence in operating and in Interventional rooms., * Deliver best-in-class clinical training and education to robotic surgeons, Interventional Radiologists, and OR support staff on the approved use, setup, troubleshooting, and integration of the system into surgical workflows (pre-operative, intra-operative, and post-operative).

  • Provide real-time support during live surgical cases, acting in a capacity like a First Assistant: assisting with system setup, workflow optimization, technical guidance, and ensuring efficient, safe use under high-pressure OR conditions.
  • Troubleshoot application and technical issues on-site or remotely; escalate complex problems as needed and document case metrics/outcomes.
  • Gather and report customer feedback, clinical insights, and competitive intelligence to product management and R&D to inform product improvements, training materials, and future development. Produce educational content as needed.
  • Maintain accurate documentation of training, case support, and customer interactions in accordance with company quality and regulatory requirements.
  • Attend and demonstrate at trade shows when needed and collaborate closely with sales and marketing.
  • Other job-related duties as assigned.
  • Must be based in or near New Jersey (Princeton HQ) with HQ attendance when required.

Requirements

  • Surg Tech First Assist (CSFA) or Certified Surgical Technologist (CST), 3+ years OR experience or prior Clinical Applications/Clinical Specialist roles with medical devices.
  • Direct hands-on experience with robotic surgical platforms (da Vinci, Hugo, Mako, or similar) in a bedside/console support role, not just observation.
  • Comfortable in general, thoracic, hepatobiliary, or urologic surgery service lines.
  • Direct experience with surgical medical devices, navigation systems, imaging platforms, robotics, or similar technologies.
  • Excellent communication, presentation, and interpersonal skills; ability to train and influence diverse clinical audiences under time-sensitive conditions.
  • Proficiency with Microsoft Office
  • Experience with CRM systems is a plus.
  • Valid driver’s license and ability to travel the US, often on short notice., * How many years of direct hands-on experience with robotic surgical platforms (da Vinci, Hugo, Mako, or similar) in a bedside/console support role do you have?
  • How many years of direct experience with surgical medical devices, navigation systems, imaging platforms, robotics, or similar technologies do you have?

License/Certification:

  • Certified Surgical First Assistant (Required)
  • Certified Surgical Technologist (Required)

Benefits & conditions

Pulled from the full job description

  • Parental leave
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Flexible spending account, Salary Range: $100,000 - $130,000, 15% performance-based incentive; compensation is based on experience, education, and relevant skills.

EDDA offers a competitive salary, performance-based bonus, and excellent benefits including medical and dental insurance, vision care, 401k plan, section 125 health and dependent care (flexible spending) accounts, and paid vacations., * 401(k)

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

About the company

EDDA Technology is an innovative leader in the rapidly growing field of intelligent robotic solutions for precision surgery. Pioneering a “fully quantitative, interactive” approach to intelligent imaging analytics and robotic integration, the company has built a proprietary technology platform to facilitate pre-surgical planning and simulation, intra-operative navigation, post-operative evaluation. With its end-to-end enabling platform, EDDA’s goal is to form a comprehensive ecosystem of clinical practice, connection, and education to support physicians and patient management in all tiers of hospitals. IQQA® is a registered trademark of EDDA Technology. (www.eddatech.com)

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