Senior Application Technology Specialist

• Provide real-time, on-site technical support to radiologists, technologists, and clinical teams across multiple local sites to prevent diagnostic delays.
• Conduct regular rounding with clinical leaders and physicians to proactively identify and resolve complex imaging software issues at the point of care.
• Manage local ticket queues and system performance logs to ensure technical issues are resolved rapidly within established service level agreements.
• Coordinate medical equipment onboarding, worklist configurations, and workstation maintenance in partnership with biomedical and field service teams.
• Lead local system testing and downtime procedures during major technical incidents to safeguard patient data integrity and care continuity.

On Site Support, Imaging Application, Problem Solving Skills, Service Level Agreement (SLA), Computer Workstations, Onboarding, Medical Equipment, Biomedicine, Alliance/Partner Management, System Test, * High School diploma equivalency with 2 years of cumulative experience OR Associate’s degree/Bachelor’s degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.

Additional Preferences:

• Proven professional experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations.
• Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware.
• Ability to maintain a physical presence and travel between local healthcare facilities to provide multi-site clinical support.

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.