Help Desk Operator

Purpose of Position: Provide end-users with general technical support. Perform tasks as required in daily computer operations as scheduled. Support other areas of the IS department with installations and upgrades as required.

• High School Degree required.
• Two years course work in computer science preferred.

Experience:

• One-year computer related experience required with technical proficiency in troubleshooting, maintaining, and administering personal computer hardware, software, and networked systems.
• Knowledge of Microsoft software to include but not limited to MS Operating Systems and MS Office highly preferred.
• Active Directory experienced preferred.

Other Requirements:

• Must be bondable.
• Must be flexible self motivated and able to work unusual/variable hours and schedules including but not limited to evenings, weekends, etc.
• Must be accurate, dependable and reliable.
• Excellent communication, innovative thinking, problem solving and multi-tasking skills preferred. Support experience preferred.
• Certification preferred.

Referral program, Tuition reimbursement, AD&D insurance, Health insurance, 401(k) matching, Paid time off, Vision insurance, Health savings account Full-time Weekends as needed 9048 Holly Road, Grand Blanc, MI 48439

Full job description

Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and who will aim to achieve our vision of being a leader in the industry by providing quality financial services, fostering an empowered and diverse team, and making our communities a better place to live. At Dort Financial, we uphold a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.

Full Time Postings - We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays.