Change Order Manager

• Review change order requests and determine whether work falls outside the original contract scope.
• Verify that all required documentation is included, such as emails, photographs, drawings, RFIs, field directives, and signed client field tickets.
• Prepare accurate pricing for labor, materials, freight, tariffs, installation, and applicable markups.
• Coordinate with design, purchasing, logistics, installation teams, and manufacturing partners to obtain pricing and lead times.
• Prepare and submit professional change order proposals to clients.
• Track the status of all change orders, including pending, approved, rejected, billed, and collected items.
• Follow up with clients to obtain approvals and negotiate change orders when necessary.
• Maintain accurate records in Monday.com, ComputerEase, Clearstory, DocuSign, Microsoft Excel, and other project management platforms.
• Coordinate approved change orders with Accounts Receivable and Accounts Payable while ensuring ComputerEase remains current.
• Track internal change orders resulting from factory, design, or installation issues.
• Prepare monthly change order reports and assist with project financial closeout.
• Update project communication channels daily with installation team field tickets and project updates.
• Schedule and lead project recap meetings with clients to review Site Change Orders (SCOs) and reconcile outstanding change order accounts.

This is a highly collaborative role requiring strong construction knowledge, estimating expertise, exceptional organizational skills, and the ability to work closely with clients, project managers, designers, installers, purchasing, factories, logistics, and accounting teams., * Minimum of 5 years of experience in construction change orders, estimating, contract administration, project controls, or commercial project management.

• Experience working for a general contractor, subcontractor, cabinetry, millwork, interiors, or specialty construction company.
• Strong understanding of construction contracts, scope of work, drawings, RFIs, field directives, and project closeout procedures.
• Ability to prepare detailed labor and material estimates and negotiate change orders with clients.
• Proficiency with Microsoft Excel, Word, Outlook, and document management systems.
• Excellent organizational, communication, negotiation, and follow-up skills.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
• Fluent in English and Spanish is required.

Preferred

• Experience with cabinetry, architectural millwork, luxury residential, multifamily, condominium, hospitality, or high-end commercial construction.
• Knowledge of construction accounting, billing, international procurement, freight, and logistics.
• Experience using ComputerEase, Monday.com, Clearstory, Procore, DocuSign, or similar construction management software.

What We’re Looking For

The ideal candidate is detail-oriented, proactive, and highly organized with a strong understanding of construction operations and financial controls. You thrive in a collaborative environment, communicate effectively with clients and internal teams, and can confidently manage change orders from initiation through final billing and project closeout.

ITALKRAFT is a leading provider of premium European cabinetry, closets, doors, and interior solutions for luxury residential, multifamily, hospitality, and commercial projects. We are seeking an experienced Change Order Manager to oversee the complete change order process, ensuring accuracy, timely approvals, and successful project financial management.